Search Generac

Looking for Answers about Generac Power Systems 17kW Whole House Switch?

Business Standby(Q:23 A:25)
Centurion Series(Q:74 A:79)
CorePower Series(Q:177 A:196)
EcoGen Series(Q:64 A:76)
GP Series(Q:870 A:1013)
Guardian Series(Q:1443 A:1620)
Home Backup(Q:80 A:75)
HomeLink(Q:1 A:1)
LP Series(Q:159 A:164)
Parts & Accessories(Q:41 A:57)
PowerPact Series(Q:8 A:9)
Professional Grade(Q:21 A:22)
Protector Series(Q:13 A:14)
QuietSource Series(Q:75 A:73)
RS Series(Q:30 A:34)
Residential Grade(Q:220 A:268)
Synergy(Q:9 A:11)
Water Pumps(Q:3 A:3)
XG Series(Q:346 A:375)
XP Series(Q:212 A:226)
iQ Series(Q:6 A:7)
iX Series(Q:103 A:176)
Shop now at Generac
or
Choose a Category
Most Recent Questions
Recent Question:
Which Tune up kit do you use for a 20 watt model 58870?
Recent Question:
Are there clearance requirements around generator?
Recent Question:
Not getting enough pressure to start
Recent Question:
have GENERAC agent in the Netherlands?
Recent Question:
Which cold weather kit is compatable with the model 6522
Questions with Most Recent Answers
Question:
Which Tune up kit do you use for a 20 watt model 58870?
Question:
Are there clearance requirements around generator?
Question:
Not getting enough pressure to start
Question:
have GENERAC agent in the Netherlands?
Question:
Which cold weather kit is compatable with the model 6522

Customer questions and answers for
Generac Power Systems 17kW Whole House Switch

Enjoy whole-house backup power when using Generac’s load-management controls. Or back up most of your home, including a 5-ton air conditioner.
Customer questions and answers:
216 Questions
 | 
261 Answers
Overall rating:
4.774 out of 5
4.8
out of
5

Customer questions and answers for Generac Power Systems 17kW Whole House Switch

Question

I have a 17kw Generac Generator when power goes out can I assist my neighbor by running an extension chord from one of the two electrical outlets on t

I have a 17kw Generac Generator when power goes out can I assist my neighbor by running an extension chord from one of the two electrical outlets on the side of my unit to here refrigerator ( she does not have a standby generator) without interfering with the covered circuits in my own home?
State: NY - New York
Age: Over 65
asked 1 week, 1 day ago
Customer avatar
by
Dave
Huletts Landing
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
As long as your connected loads do not exceed the wattage or amperage ratings of your personal unit, additional loads can be added, as long as they are not connected to a utility power source. To ensure that all connections are made appropriately, we would recommend contacting an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat...
answered 1 week, 1 day ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Is the battery charger easy to replace on 17 KW 16 circuit transfer switch and where to get one.

State: IL - Illinois
Age: 55-64
asked 1 week, 4 days ago
Customer avatar
by
Don
Wadsworth
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The battery charging line is provided in the unit's control wiring. To ensure that you are replacing this wiring with an appropriately gauged wire in a configuration required for optimal charging, we would recommend contacting a local independent authorized dealer. To locate the independent authorized dealer closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat... .
answered 1 week, 3 days ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

How do you set the current time on my 17kw unit? It is 2hours off

State: SC - South Carolina
Age: Over 65
asked 2 weeks, 1 day ago
Customer avatar
by
steve
gaffney
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Directions for setting the clock and exercise time for your product is detailed in the unit’s owner’s manual. As the document describes, when the unit is in the OFF position, you can first press ESC, scroll until SUB MENUS is blinking, and press ENTER. Then scroll until EDIT is blinking, and press ENTER again. Lastly, scroll until CURRENT DATE/TIME is blinking, press ENTER, and continue the steps to appropriately set the time and date. If you do not have access to your product’s documentation, these items can be located online, by using the product’s model or serial number via the following link: http://www.generac.com/service-supp... . Furthermore, if you are having difficulties locating this information or completing the described tasks, please contact us directly at 888-GENERAC (436-3722).
answered 2 weeks ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Do you still have a five year warranty with self installation

State: WV - West Virginia
Age: 55-64
asked 4 weeks, 2 days ago
Customer avatar
by
Sherm
Clendenin
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
For warranty-related concerns, we do not recommend attempting to install any of our units without the assistance of an independent authorized dealer. Moreover, if you would like to inquire about whether or not a five year extended warranty policy is still available for a particular model, we would recommend contacting an independent authorized dealer in your local area, as these trained professionals are the companies through which the extended warranty could be purchased. To locate the independent authorized dealer closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat...
answered 4 weeks, 2 days ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

2 fuses 7.5 and t1 on transfer switch where is it

asked 1 month, 2 weeks ago
Customer avatar
by
ron
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Unfortunately, we are unfamiliar with which transfer switch model you are using in your existing setup. If you have the model or serial number of your purchased switch, however, please know that product-related documentation can be located online via the following link: http://www.generac.com/service-supp... . Should you require further assistance, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 month, 2 weeks ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

I own a 20 KW Whole house Generac for about 3 years. It frequently fails due to an "under voltage

Alarm". I live in the North GA mountains and at 4:00AM I was outside getting it back on line. As it said, this frequently occurs, and I see many people have this same issue. Has this been resolved?
State: GA - Georgia
Age: Over 65
asked 2 months, 2 weeks ago
Customer avatar
by
Buddy
Morganton
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Please note that an Undervoltage alarm does not normally allude to an issue with the unit out of manufacturing. Considering this, we would be unable to resolve an issue with a unit that is experiencing this particular alarm in your personal configuration, as we are unable to determine the cause of your unit's issues via online correspondence. However, please note that this particular alarm is commonly caused by a bad air filter (bad air filters would need to be replaced), or insufficient fuel pressure. To have the fuel pressure appropriately verified, we would recommend contacting your local gas company. If all of these recommended checks can be confirmed, and issues persist, we would then recommend contacting an independent authorized service provider in your local are for diagnostic work. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722). We hope you find this information to be helpful.
answered 2 months, 2 weeks ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

problem with battery

I have a whole house generac generator with a 1.0 liter engine . It has a self maint. run it does on its own . But I checked it today to do a manual start up and it would not start . The top of the battery was cracked open , like it blew off. I put a new battery in and it is fine but is it charging in correctly or was the battery just old etc. ?
State: MI - Michigan
Age: 35-44
asked 3 months, 1 week ago
Customer avatar
by
thefrazzz
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Unfortunately, we are unable to determine the cause of the issues that you have experienced with your unit's battery via online correspondence. Considering the issues that you have described, however, we would recommend ensuring that the batteries connections are attached at the appropriate terminals, and that the battery is adequately charged. If these issues recur, we would recommend contacting an independent authorized service provider in your local area for diagnostic work. To locate the independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... Moreover, if you have any additional comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 3 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

what would cause my 17kw not to start and the lcd screen not to display?

asked 4 months, 2 weeks ago
Customer avatar
by
Geniebop
Nassau, The Bahamas.
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
0 answers
Answers
This question currently has no approved answers.
Question

How to replace the starting battry and setting memory

when replacing the starting battery in a 17 kw unit does the control panel lose the settings for excercise time and history of events? Will it retain all settings when the battery is removed in this process?
State: NJ - New Jersey
Age: Over 65
asked 5 months, 1 week ago
Customer avatar
by
Harry
Marlton
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
When replacing a unit's battery, the exercise time will not be retained. Considering this, resetting the desired exercise time will be required. Information on removing and replacing the unit's battery, as well as resetting the control panel's settings, can be located in the unit's owner's manual. To locate your product's documentation online, please use the product's model number for searching purposes via the following link: http://www.generac.com/service-supp...
answered 5 months, 1 week ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Group size 26 or 26R battery

My 13KW model 005253 generac generator needs a new battery. The manual seems to say group size 26 but when I look at the existing battery, it appears to be a 26R, that is, when you face it with the terminals on your side of the battery, the positive (red) is on the right. Should this be 26R?
State: VT - Vermont
Age: 55-64
asked 5 months, 3 weeks ago
Customer avatar
by
John
Milton
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
As you have alluded, the battery required by Generac's 13kw automatic standby generator, model number 5253, is a Group 26, 12V, 525 cca (minimum). This is in fact detailed in the unit's owner's manual. If you have any additional inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 5 months, 3 weeks ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

what does it mean when i see a message on my lcd screen that says generator missing AC

State: NY - New York
Age: 45-54
asked 6 months ago
Customer avatar
by
bill
upstate
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If the battery on the unit is low or dead, the “CHARGER MISSING AC” alarm will appear on the unit’s control panel. If/when this particular alarm occurs, we would recommend first checking the T1 fuse in the transfer switch, to ensure that it has not blown, and verifying that the T1 control wire is appropriately applied in the customer connection shelf. Otherwise, if the battery is tested with a voltmeter, and it has fallen below the 12v range required for optimal use, we would recommend replacing the battery as needed. Furthermore, if you do not feel comfortable performing these tasks yourself, we would highly recommend contacting an independent authorized service provider in your local area for further assistance. To locate an independent authorized service provider closest to you, your postal code can be used for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 6 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Run out of LP Gas?

What happens if the unit is running, and the LP gas tank goes to empty? Are there any potential issues? Can the generator be damaged?
State: TN - Tennessee
Age: 55-64
asked 6 months ago
Customer avatar
by
tdcurtner
Athens, TN
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If the fuel source supplied to the unit becomes inadequate during operation, the unit will stop, and and an associated alarm would be displayed on the unit's control panel, alluding to the fuel-related issue. To avoid such an occurrence, we would recommend ensuring that fuel is being provided to the unit from an appropriately sized tank, in accordance with your backup power needs. To ensure that you are utilizing the appropriate tank and pressure for your automatic standby generator and associated loads, we would recommend working with your local fuel line provider. Additionally, while it is not commonplace, any issues or damage incurred due to a lack of fuel provided to the unit during operation would not be covered under the product's warranty. If you have any additional inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 6 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Replacement Procedure for N1 and N2 fuses.

What is the proper procedure for me to follow in order to replace each of the 5 amp fuses in the automatic transfer switch for my Generac Model 0052431 air cooled 18Kw automatic standby generator. I think they are called the F1 and F2 fuses.
State: IN - Indiana
Age: 55-64
asked 6 months ago
Customer avatar
by
Jimbo
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If you are unfamiliar with how to perform tasks appropriately, as they pertain to your automatic standby generator and associated electrical parts, we would recommend contacting an independent authorized service provider in your local area for professional assistance. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 6 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Power goes in and out.

I have a 14 kw propane Guardian. The unit starts fine and runs but the power cuts out after 30 seconds, the motor keeps running and after a few minutes the power comes on for a few second and does back out ( this coincides with the red light on the power regulator as well. I have replaced the control board, brushes and power regulator board. Any ideals?
State: VA - Virginia
Age: 45-54
asked 6 months ago
Customer avatar
by
Rob
Chesterfield
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If your automatic standby generator is unable to properly run at any time, the unit's control panel should display a corresponding error code, indicating a particular alarm is active on the unit. Not being able to identify the particular alarm that your unit is currently experiencing, it is difficult for us to attempt to diagnose the potential cause of your unit's current issues. However, given the symptoms that you have described, what we can recommend are the following troubleshooting steps:

First, we would recommend checking the voltage state of your unit's battery; a dead battery cannot be charged and would need to be replaced. You can also make sure that the unit is properly configured for liquid propane use, and ensure that the fuel pressure provided to the unit is adequate; these tasks can be performed by your local fuel line provider. Additionally, we would recommend checking the unit's spark plug (replace if necessary), and making sure that the spark plug boot is installed properly. If the unit is overloaded, reduce the loads placed on the generator. Also, if the oil level is low, fill the unit appropriately for optimal use. Lastly, we would recommend checking to see if the air filter needs replacing, or if the air filter housing is cluttered by debris. If after performing these tasks your current issues persist, we would recommend contacting an independent authorized service provider in your local area for diagnostic work. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 6 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Continuous operation

How long will my LP gas powered 17kW Guardian run continuously? Does it need to shut down periodically? If so, does it do it automatically, and for how long? Does it restart automatically? Is there anything specific I should do with the generator during a prolonged power outage?
State: MA - Massachusetts
Age: 45-54
asked 7 months ago
Customer avatar
by
DE
Springfield
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
For maintenance-related purposes, we would recommend stopping the unit after every 24 hours of continuous use, to perform the checks recommended in your unit’s owner’s manual. If/when the generator is automatically operating during a utility outage, it will shut down if/when utility power returns or when manually shut-off per the instructions provided in unit’s owner’s manual. Moreover, maintenance recommendations are provided in the Maintenance section of your unit’s owner’s manual. If you do not have access to your unit’s owner’s manual and would like to locate your product’s documentation online for these recommendations, please use your unit’s model or serial number for searching purposes via the following link: http://www.generac.com/service-supp....
answered 7 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

36 kW oil

Every 6 months I do an oil change. I just did another oil change and the oil looks light brown. Totally different then when I change the oil on a car engine. Is it more brown due to be fired by natural gas instead of gasoline? Just want to make sure nothing is wrong with it. Thanks
State: NJ - New Jersey
Age: 35-44
asked 8 months ago
Customer avatar
by
Karl
NJ
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The oil appearing milky would most likely be from condensation, mainly from changing climates. The best way to avoid water getting into the oil is to check the dipstick often and at the first sign of any foaming or milky color to the oil start and run the engine for a while to flash off the moisture. If the oil continues to look “light brown”, change it after running the engine long enough to get it good and hot before draining. Using synthetic motor oil should also give the moving parts of your engine better lubrication and keep condensation in the crankcase to a minimum. Additionally, please note that we would recommend contacting an independent authorized service provider in your local area for diagnostic work, should issues persist, or if you believe that something is wrong with your personal generator. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other questions please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Correct operaing manual?

Hi. We just bought a house that I was glad to see is equipped with a 17kw propane-fired Generac generator. However, we don't have an operating manual for it. The model number is 0055050--where can I find a manual on-line, or is this something you could send me a copy of? I don't see anything on-line when I search for that model number--is there a manual that covers this model that might not be listed under that number? Thank you.
State: ME - Maine
Age: 45-54
asked 10 months ago
Customer avatar
by
Reid
Five Islands
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
All product documentation, including each unit’s owner’s manual, is available online, by using the unit’s model or serial number for searching purposes via the following link: http://www.generac.com/service-supp.... If you are having troubles navigating the website, or would like us to send you an owner's manual, please contact us directly at 888-GENERAC (436-3722).
answered 10 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

17kW LP Fuel Comsumption with No Load?

In a previous post it was stated that at full load, the 17kW consumes 2.57 gallons of LP per hour.

What does it consume with no load ???

Our generator is at a weekend cottage. Its possible that the power could go out but there would be little or no load on it. Maybe a couple of digital clocks, night lights, etc... but that would be it.

I'm aware that during the exercise cycle the 17kW runs at 2400 RPM so I would assume that saves fuel.

If no load is required will the generator drop down from 3600 to 2400 RPMs. ???

PS
we have a 1000 gal LP tank and the only thing on it is a 90,000 btu forced air furnace and this generator.

Thanks In Advance
State: MI - Michigan
Age: 45-54
asked 10 months ago
Customer avatar
by
Bill
Rapid River
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
Generac’s automatic standby generators are tested for fuel consumption at 50% and 100% load. As we do not test the unit’s for fuel consumption ratings at no load, we are unable to provide fuel consumption specifications for such use. Also, please note that the unit will run continuously at 3600 RPM during non-exercise operation. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 10 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

Motor turns battery is good but no spark

State: FL - Florida
Age: 35-44
asked 10 months ago
Customer avatar
by
Jorge
Miami
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
If you are experiencing issues with your unit not producing spark, we would recommend inspecting your unit’s spark plugs, and ensuring that the unit’s spark plug boot is installed properly. If these plugs are fouled, we would recommend replacing them. If the spark plugs and spark plug boot are fine, and do not need to be adjusted or replaced, we would recommend contacting an independent authorized service provider in your local are for diagnostic assistance. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 10 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
Question

what rating of fuses for F1 an F2

State: VA - Virginia
Age: 55-64
asked 10 months ago
Customer avatar
by
Lobo
newport news
on 17kW Whole House Switch
0points
0out of 0found this question helpful.
Answer this question
1 answer
Answers
answer 1
The F1 and F2 fuses located in the automatic transfer switch (also referred to as N1 and N2) for Generac’s 17kw automatic standby generator are both 5-amp buss fuses. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 10 months ago
Customer avatar
by
GeneracPowerSystems02
0points
0out of 0found this answer helpful.
1 2 3 4 5 ... 11 next>>