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Most Recent Questions
Recent Question:
What wiring is necessary with the 6438 to connect the 200 amp ATS
Recent Question:
How much oil per 24 hours of operation is usually consumed?
Recent Question:
is the price on this web site in canadian or us dollars?
Recent Question:
How to replace the starting battry and setting memory
Recent Question:
What is the minimum size of propane tank needed for the 8kw unit?
Questions with Most Recent Answers
Question:
What wiring is necessary with the 6438 to connect the 200 amp ATS
Question:
How much oil per 24 hours of operation is usually consumed?
Question:
is the price on this web site in canadian or us dollars?
Question:
How to replace the starting battry and setting memory
Question:
What is the minimum size of propane tank needed for the 8kw unit?

Customer questions and answers for
Generac Power Systems 20kW-6730

Customer questions and answers:
475 Questions
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529 Answers
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Customer questions and answers for Generac Power Systems 20kW-6730

Question

The display reads "inspect battery". I did and it does not look like there is anything wrong with it. What should I do next ?

State: CT - Connecticut
Age: Over 65
asked 6 months ago
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Ben
Beacon Falls
on 20kW-6730
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The “INSPECT BATTERY” alarm, and associated yellow LED light, allude to a maintenance reminder that will occur on an annual basis. To properly inspect the battery, we would recommend following the recommendations listed in your unit’s owner’s manual. To remove the side panel, merely unlock the unit’s hood, lift it up, and pull the front panel straight up. Once the panel is removed, the battery compartment should be revealed in the lower right hand corner of the unit’s enclosure. If your battery is not appropriately charged, we would recommend verifying that the T1 fuse, along with the T1 connections are appropriately applied in the generator and associated transfer switch. If the battery is dead, it would need to be replaced. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 6 months ago
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GeneracPowerSystems02
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Question

Green & yellow lights on.

My yellow & green light are both on. Info on the inside says battery inspection
The generator is 18mths old, turns over every Saturday morning without fail.
Do I need to replace the battery or do I need to do something else?

Ricky.
State: NJ - New Jersey
Age: 45-54
asked 6 months ago
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RickMarn
Morris Plains
on 20kW-6730
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answer 1
The “INSPECT BATTERY” alarm, and associated yellow LED light, allude to a maintenance reminder that will occur on an annual basis. To properly inspect the battery, we would recommend following the recommendations listed in your unit’s owner’s manual. To remove the side panel, merely unlock the unit’s hood, lift it up, and pull the front panel straight up. Once the panel is removed, the battery compartment should be revealed in the lower right hand corner of the unit’s enclosure. If your battery is not appropriately charged, we would recommend verifying that the T1 fuse, along with the T1 connections are appropriately applied in the generator and associated transfer switch. If the battery is dead, it would need to be replaced. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 6 months ago
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by
GeneracPowerSystems02
+1point
1out of 1found this answer helpful.
Question

How do I run test to ensure additional lights are powered by 20Kw generac generator during power outages?

State: LA - Louisiana
Age: 45-54
asked 7 months ago
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by
MrConcerned
New Orleans
on 20kW-6730
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answer 1
I am under the impression that you want to see what the generator is capable of handling during a power outage? Other than what you were told.

Whole House Circuit Only

You may want to hire an electrician that has a amp clamp. turn on al your essential circuits and measure for 15 -20 min record in rush amps as well. As you add each additional light monitor amps. a safe load percentage According to NEC for your 20 kw is about 75% load capacity. 65 amps is a safe number. The rest can be used for surge and in rush amps.

Now if you want to know what is hooked up to your emergency panel . Simply turn all lights on and take notes what you have turned on .Kill service entrance breaker and review notes . Whatever is on after generator has took over is Emergency whatever stays off is non emergency . Wall plugs usually are on same breaker that your lights for each room are on .
I hope this helps
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
To test your automatic standby generator for functionality in the event of a utility outage, we would recommend staging such an outage, by setting the unit in the AUTO position, and disconnecting your home’s panel from a main utility feed. We would recommend having this task performed by an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 7 months ago
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by
GeneracPowerSystems02
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Question

Whats is the tolerance for loss in water column pressure for a 300 kw generator?

asked 7 months ago
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J
Va
on 20kW-6730
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answer 1
This question is answered based upon model of engine , liters , how many cylinders , and type of fuel and wether it's turbocharged or not.
State: TX - Texas
Age: 35-44
answered 7 months ago
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Ferezco
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Question

Likely causes of propane smell

I have a 9.5 KW Guardian automatic standby generator. I smell propane when the generator is running. What is/are the likely causes/causes?
State: CA - California
Age: Over 65
asked 7 months ago
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Gary
Nevada City
on 20kW-6730
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answer 1
First question
Have you always had that smell?
If so contact your nearest Generac Dealer .
It is very important that the Dealer verify proper set up and installation. Also to verify any leaks that the generator may have beyond the gas inlet source.
For your safety and of others it is expedient that this issue be resolved ASAP
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
When installed appropriately, with the necessary configuration for supplying liquid propane fuel, the slight smell of propane is not uncommon. However, if you are concerned about the strength of the scent, we would recommend referring to your fuel line installer, to ensure that all connections were made appropriately, as a potential leak in the fuel line, or improper installation, could potentially be the cause of a stronger propane smell. Please note that the our automatic standby generators are manufactured for use with a natural gas fuel source out of the factory; the unit would need to be reconfigured for use with a liquid propane fuel source, per the recommendations listed in your unit’s owner’s manual.
answered 7 months ago
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GeneracPowerSystems02
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Question

Is the wattage per mont/day/hour, etc?

Is the wattage per mont/day/hour, etc?

I am doing a science project for school Can you help me please?
State: NJ - New Jersey
Age: 18-24
asked 7 months ago
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by
sciencegeek
on 20kW-6730
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answer 1
The ratings provided for each unit’s wattage capabilities, are provided for continuous operation. When operating, Generac’s 20kw automatic standby generator, model number 6730, is rated for 20,000 watts on a liquid propane fuel source, and 18,000 watts on a natural gas fuel source. If you have any other product-related inquiries, please either refer to the unit’s owner’s manual (which can be accessed by utilizing the product’s model or serial number via the following link: http://www.generac.com/service-supp...), or contact us directly at 888-GENERAC (436-3722).
answered 7 months ago
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GeneracPowerSystems02
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Question

What should be on the digital screen after activation, "Ready to run and hours of protection"?

State: WV - West Virginia
Age: 25-34
asked 8 months ago
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Generac365
Huntington
on 20kW-6730
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answer 1
That is correct. Unit will not work in auto function if unit has not been registered.
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
When Generac’s 20kw Guardian Series automatic standby generator, model number 6730, has been activated and prepared for operation, the control panel should in fact read, “Ready to Run” with a listing for the hours of protection since activation. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

Stop Generator after extended time

I have a 20KW Guardian that is fueled by a 500gal propane tank. I would like to have the ability to disable the system after a certain run-time has elapsed (e.g. 2 days) to ensure that the generator does not drain the tank. Is there a method to turn the machine off automatically after an extended time?
Kirk
State: CO - Colorado
Age: 45-54
asked 8 months ago
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kirk
Durango
on 20kW-6730
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answer 1
An easy way that this can be done is by having your propane company install a level sensor that can give you the ability to monitor fuel level and give you the ability to take action at different settings set at you discretion .for example when it reaches 25 % fuel it can send a message to supplier by email that you will need a fill up... Or you to allow you to take action..
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
Generac brand automatic standby generators will perform as long as the unit is in the AUTO position, and utility power is absent; there is not a way to set up the system to be disabled after a specified period of time. Furthermore, we recommend stopping the unit after every 24 hours of continuous operation, for maintenance-related purposes described in the unit’s owner’s manual. Please note that any damage incurred to the unit when the unit is utilized for a period of time beyond these recommendations, or damage incurred due to a lack of proper maintenance is not covered under the product’s warranty. If you do not want the unit to run after a specified period of time, we would recommend turning the unit off via the unit’s control panel, and starting the unit back up once you would like to receive back-up power once again. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

20KW Guardian -- Detect Run and Disable Unnecessary Loads

I have a 20KW Guardian backing up full utility power to our mountain house. Fuel source is a propane tank. One of the loads on the system is a roof snow melt panel. During a power outage, I would like to disable the snow melt so that it doesn't unnecessarily drain the fuel on the generator. I need advice on how to do this with your system. I see two possibilities:
1) Detect a run indication from your system and use a relay to disable the snow melt. To date, I have been unable to locate a dry contact in either the transfer switch or the generator that indicates when the system running.
2) Use the "load shed" terminals in the transfer switch with a relay to disable loads. Unfortunately, from reading the manual, the load shed terminals do not disable loads, only turn them off temporarily when a "overload" occurs.
Can you advise on a good path forward?
Kirk
State: CO - Colorado
Age: 45-54
asked 8 months ago
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kirk
Durango
on 20kW-6730
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answer 1
You can add an AC sensing relay. Hook it up at the lugs of the generator source lugs. Whenever you have generator source input . the relay energizes and can open or close a circuit . Depends on what you need to turn off your load. This will keep you from having to interfere into gen and ats circuitry
Hope this helps
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
If you are interested in locking out specific loads when the generator is operating, we would recommend considering the use of an Auxiliary Transfer Switch Contact Kit. This product allows the transfer switch installed with the generator to lock out a single large electrical load that you may not need during an utility power outage. Further information on this kit can be located online, by visiting the following link: http://www.generac.com/all-products.... To obtain this kit and have it properly installed, we would recommend working with an independent authorized dealer in your local area. To locate an independent authorized dealer in your local area, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other comments, questions, or concerns, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

On a 20KW automatic whole house generator, the 14-2 wire used as control and sensing can this wire be solid or strand or it doesn't matter.

State: MD - Maryland
Age: 55-64
asked 8 months ago
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by
DA
Annapolis
on 20kW-6730
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answer 1
Depending on code. Stranded wire typically has a higher ampacity than solid. However, on the sensing circuit, this shouldn't matter that much unless the distance is extreme.
Kirk
State: CO - Colorado
Age: 45-54
answered 8 months ago
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by
kirk
Durango
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answer 2
While stranded wire should be utilized, we would recommend checking with your local inspector, to ensure that this requirement is acceptable within your local codes; local ordinances will always supersede our recommendations as the unit’s manufacturer. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

Proper transfer switch

I have two150AMP services to the meter coming into my home. I purchased a 20Kw Generic Generator for home back up. What is the correct transfer switch to use?
State: FL - Florida
Age: 55-64
asked 8 months ago
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by
Al
Home
on 20kW-6730
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answer 1
You can use a 300 amp service entrance installed before both panels. Or use the 2 150 amp switches to match panels before each individual panel ether way will work . Generac offers both. Get a bid to install both ways to see what is more economical .
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
The automatic transfer switch that should be utilized in conjunction with your automatic standby generator depends upon your home’s configuration, main panel, and back-up power needs. In order to properly determine the specific transfer switch model most applicable for your personal set up and emergency power needs, we would recommend working with an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 8 months ago
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GeneracPowerSystems02
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Question

20kw NG pipe thru-put / distance from NG source

I want to put a Generac 20kw unit 70' from the NG utility source. I have a 1.25 or 1.50 inch supply line and the city NG flow is 275 CFH. I also have a gas range, hot water heater and furnaces. Will I have enough THRU-PUT for the 20kw unit at 70' (feet) ? If not, is there a smaller unit that would work? Thank you.
State: IL - Illinois
Age: 45-54
asked 8 months ago
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Ghram
Chicago
on 20kW-6730
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answer 1
The most economical way would be to install a higher psi primary regulator . And then 2 individual secondary ; one for house and one for generator. Please refer to professional gas plumber to see if your meter has proper office to handle your needs.
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
Unfortunately, we are unable to size the appropriate unit for your back-up power needs via online correspondence. In order to properly determine the unit that will not only cover your needed power in the event of an utility outage, but also enable you to follow the specifications put in place by local codes, we would recommend working with an independent authorized dealer in your local area. Furthermore, we would recommend working with your local gas company, to ensure that your unit’s fuel source is appropriately configured for optimal use. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 8 months ago
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GeneracPowerSystems02
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Question

Can the unit go with you after sale of house?

I'm currently renting, but will be purchasing a house within the next year or two. How easy and non destructive is being able to remove the unit and take it to the next residence?
State: CA - California
Age: 45-54
asked 8 months ago
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JonnieJJ
Camarillo
on 20kW-6730
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answer 1
Best answer is to have it wired up with a generator inlet box . Allowing the customer to have the ability to use a portable and not having to change back any electrical changes that were made previously . Then when you get your house you can purchase an ats and set it up for standby.
State: TX - Texas
Age: 35-44
answered 6 months ago
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Ferezco
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answer 2
While the unit can in fact be removed for transportation, any damage due to uninstallation and/reinstallation would not be covered. Furthermore, the generator’s warranty coverage is applied only to the original installation site. Once removed from that original installation site, the unit’s warranty will be voided. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

how to set exercise timer on generator

none
State: AR - Arkansas
asked 8 months ago
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Stan
Hot Springs
on 20kW-6730
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answer 1
To set the exercise you will want to go to the control board, hit ESC (escape). Then use the arrow keys till you see SUB MENUS flashing; hit ENTER on SUB MENUS. Once in SUB MENUS, use the arrow keys till you see EDIT flashing, hit ENTER on EDIT. Once in EDIT, you will use the arrow keys till you see EXERCISE TIME flashing, hit ENTER on EXERCISE TIME. Once in the EXERCISE TIME screen, it will go through select hour, select minute, and select day. Make sure you hit enter on each one. Once you do this, you can hit ESC all the way through, until you see HOURS OF PROTECTION.
These directions are also listed under the “Setting the Exercise Timer” portion of the “Operation” section in your unit’s owner’s manual. To locate your unit’s documentation online, please use your product’s model or serial number via the following link: http://www.generac.com/service-supp....
answered 8 months ago
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Question

I have a 1" gas main to supply a 90,000 btu natural gas furnace Will the 1" gas main be large enough for a 20kw generator if the furnace is not used?

I have a pellet stove that I can use for heating if needed.
State: MD - Maryland
Age: 45-54
asked 8 months ago
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Brick
Baltimore
on 20kW-6730
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answer 1
Unfortunately, we as the unit’s manufacturer are unable to size the necessary gas line for your generator. In order to determine the appropriate line size, and to verify that it will meet your local codes, we would recommend working with your local gas company, to ensure that the unit is appropriately configured; an improper fuel line sizing will likely render the unit inoperable. When sizing the gas line, please note that it should be sized for use at full load. Generac’s 20kw Guardian Series automatic standby generator, model number 6244, will require 308,000 btu/hr at full load, and a water column of 3.5-7”. If you require any specifications or information particular to a certain unit, please either use the unit’s model or serial number via the following link: http://www.generac.com/service-supp..., or contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

What does it mean when both the green light & yellow light are on at the same time

What does it mean when both the green light & yellow light are on at
the same time?
State: MA - Massachusetts
Age: Over 65
asked 8 months ago
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by
Tony
Paxton
on 20kW-6730
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answer 1
As detailed in your unit’s owner’s manual, the green “Ready” light should be on when utility power is present and the Control Panel button is in the AUTO position; this light will also indicate when the generator is operating. The Yellow “Maintenance” light will light-up as a reminder to provide maintenance to the generator; this alarm can also be on at the same time as the red or green LEDs. Please note that a yellow light, when paired with a green light, will not render the unit inoperable, however, it may indicate a condition that if not attended to, could eventually disable the unit from running properly. If you are uncomfortable with providing maintenance to your unit, and would like to locate an independent authorized dealer in your local area for maintenance, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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Question

generac 20kw stndby how many control wires are needed from 200 amp transfer switch to generator

State: NJ - New Jersey
Age: 25-34
asked 8 months ago
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mon
ocean county
on 20kW-6730
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answer 1
Generac’s 20kw Guardian automatic standby generator, model number 6244, will feature six control wires (N1, N2, T1, 194, 23, and 0). Please note that the size of wire that should be utilized on your unit will vary with the distance between your generator and associated transfer switch. Wire size recommendations for the control wiring is located in the transfer switch manual. We recommend confirming the recommended wire size with your local inspector or certified electrician, as local codes may vary. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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Question

my generator runs but no power to house whats the problem

State: IL - Illinois
Age: 45-54
asked 8 months ago
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Ike
on 20kW-6730
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answer 1
check the breaker on the generator is not tripped or in the OFF position, if the breaker is tripped or OFF the generator will not output power to the house
State: NJ - New Jersey
Age: 45-54
answered 8 months ago
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gmax
Manalapan
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answer 2
Three simple steps
1rst is the transfer switch lever in the emergency position?
2nd is the generator breaker on the side of the housing tripped?
3rd are their any faults being logged on gen display?
If any of these yes correct. If all of the answers are no. Then call 1 888 generac and ask for your nearest dealer. Problem may have to be diagnosed by a certified technician . Which will be the safest and most efficient way to correct issue.
State: TX - Texas
Age: 35-44
answered 8 months ago
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Ferezco
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Question

At 7,000 ft above sea level, what's the power/amp?

For your 20kW guardian.
tia,
john
State: UT - Utah
Age: 35-44
asked 9 months ago
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James
on 20kW-6730
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answer 1
Generac’s 20kw Guardian Series automatic standby generator is rated for a maximum power output of 20,000 watts when running on a liquid propane fuel source, and 18,000 watts on a natural gas fuel source. Maximum power decreases about 3.5% for each 1,000 feet above sea level and will also decrease about 1% for each 6°C (10°F) above 16°C (60°F) ambient temperature. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 9 months ago
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GeneracPowerSystems02
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Question

Chart

Is there a Chart I Can Print out that tells what all you can run with different sizes of Generators
State: IN - Indiana
Age: Over 65
asked 9 months ago
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Bob
Centerville
on 20kW-6730
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answer 1
Due to the fact that various products manufactured by different businesses will feature a wide range of amperage and voltage ratings, we are unable to provide any sort of chart that specifies which units can run a randomized set of loads. To give you an initial idea of what generator might best fit your back-up power needs, we would recommend referring to the tool provided on the following link: http://www.generac.com/for-homeowne.... Furthermore, to ensure that you are utilizing the appropriate generator for your home’s configuration and back-up power needs, we would recommend working with an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 9 months ago
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