If your unit is able to function when in the MANUAL position, but will not run automatically during an outage, there may be a few likely causes. When this occurs, we would recommend referring to the unit's control panel; this should provide an active alarm and/or error code associated with any issues that the unit may be experiencing. Also, please note that the unit will not run in AUTO if it has not been properly activated. For information on activating a unit, please refer to the activation section in the unit's owner's manual. However, if the unit has been activated and issues persist, we would recommend checking to see if there is an active alarm. If no active alarm exists, the start up delay in your control panel might be greater than expected and would need to be adjusted by an independent authorized service provider. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat...
. Moreover, if you are able to identify a particular code and would like to discuss any recommended troubleshooting steps, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 5 months, 2 weeks ago