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Customer questions and answers for
Generac Power Systems 20kW-6730

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Customer questions and answers for Generac Power Systems 20kW-6730

Question

When does it turn off

State: LA - Louisiana
Age: 45-54
asked 4 months, 3 weeks ago
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Rich
United States
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Generac’s 20kw Guardian Series automatic standby generators are manufactured to automatically turn on when an utility outage occurs, and to turn off when utility power returns. Comparatively, these units can be operated manually, which would necessitate turning the unit off by hand, when using the MANUAL setting on the unit’s control board. For further information regarding the operation of our Guardian Series units, please use the product’s model or serial number for searching purposes via the following link: http://www.generac.com/service-supp....
answered 4 months, 3 weeks ago
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GeneracPowerSystems02
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Question

What size propane tank is recommended in NorthEast Ohio for model # 6244 18/20kw?

Alternatively, what can be expected to be the hourly burn rate of propane for model #6244 in NE Ohio?
State: OH - Ohio
Age: Over 65
asked 5 months ago
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Bill
Novelty
on 20kW-6730
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Generac’s 20kw Guardian Series automatic standby generator, model number 6244, requires the use of a tank sized to a 250 gallon minimum, regardless of the installation site. Please note, however, that numerous factors may play a part in determining the tank deemed necessary for your personal installation (i.e. temperature climate, desired loads, etc.). The minimum tank size for your application can be determined by a local certified plumber, gas supplier, or by a Generac independent authorized dealer. Moreover, when operating on a liquid propane fuel source at full load, the unit will consume 3.85 gal/hr (14.57 L/hr); the fuel pressure requirements for full load operation is 350,000 btu/hr and 10-12” water column. This information, along with other product-related specifications, can be located online by using the product’s model or serial number here: http://www.generac.com/service-supp.... To locate a Generac independent authorized dealer in your area for assistance, please visit: http://www.generac.com/dealer-locat....
answered 5 months ago
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GeneracPowerSystems02
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Question

Food truck

I need a 20 kw generator for my food truck. Are these generators durable enough and reliable enough to withstand being used several times a week as my main power source?
State: FL - Florida
Age: 45-54
asked 5 months ago
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Froyo
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Generac’s automatic standby generators require permanent installation. As these units require either being hooked up to a 250-gallon propane tank, or a natural gas line, they are not manufactured for portable use. Moreover, utilizing the unit for prime power would also negate the product’s warranty. If you are interested in our portable generators, which could be used to power loads on a food truck, please visit the following link: http://www.generac.com/all-products.... If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 5 months ago
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GeneracPowerSystems02
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Question

Does Model 6244 include PMM

Besides the transfer switch, what other specific parts (please supply part or model numbers) numbers are included with this 6244 model if any.
asked 5 months, 1 week ago
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bas1995
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Generac’s automatic standby generator, model number 6244, includes an external main circuit breaker, system status and maintenance interval LED indicators, a GFCI duplex outlet, composite mounting pad and fascia kit, model 5666. While this particular model is pre-packaged with a 200a Smart Switch transfer switch, model RTSY200A3, it does not include a PMM starter kit, model 6199, or any additional, individual PM modules, model(s) 6186. Further information regarding this and other Generac models can be located online, by using the model or serial number of a particular product here: http://www.generac.com/service-supp....
answered 5 months, 1 week ago
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GeneracPowerSystems02
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Question

How much propane does the 20 kw generator use?

State: FL - Florida
Age: Over 65
asked 5 months, 2 weeks ago
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Stan
key west
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answer 1
When operating at full load on a liquid propane vapor fuel source, Generac’s 20kw Guardian Series automatic standby generator will consume 3.85 gal/hr (14.57 L/hr). Furthermore, the required fuel pressure that the unit requires on a liquid propane vapor fuel source is 350,000 btu/hr, and 10-12” water column. If you have any other product-related inquiries, product documentation and specifications can be located online by using the unit’s model or serial number here: http://www.generac.com/service-supp....
answered 5 months, 2 weeks ago
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Question

transfer switch

What size transfer switch comes with the 20kw gaurdian generator. 200amp im guesssing. If I need a 400amp switch for my home then what is the price difference between the transfer switches only.
asked 5 months, 3 weeks ago
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mike
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Generac’s 20kw Guardian Series automatic standby generator, model number 6244, comes with a 200 amp Smart Switch transfer switch; alternative models do not come with a transfer switch included. In the event that your home’s configuration requires a different transfer switch, we would recommend contacting an independent authorized dealer in your local area. These businesses will not only be able to install your generator and associated transfer switch, but will also be able to provide you with any pricing discrepancies between two different transfer switches. If you have any other comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 5 months, 2 weeks ago
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Question

Location

How close to the house can I locate the Guardian 20 kW? I have 30 " from the face of the house to my required front yard setback. I would be approximately 4' from my existing gas meter.
asked 6 months ago
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gg
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Generac’s Guardian Series air cooled automatic standby generators require a minimum clearance of 36” from the ends (short sides) of the generator. However, the distance required from the unit to any window, vent, door, opening into the home, and trees, plants or shrubs over 12” in height is a minimum of 60”. Also, the Guardian Series automatic standby generators feature a one hour fire rated enclosure, and are in compliance with NFPA 37 Article 4.1.4 Condition 2 for clearance from combustible construction. This means that the back side of the generator can be installed a minimum of 18” from a surface. Further information on proper installation can be found in the installation guidelines. A copy of the installation guidelines can be located by searching the model or serial number for the generator here: http://www.generac.com/Service/Manu.... In addition to consulting any installation-related documents, we would also recommend checking your local codes, to verify the appropriate configuration of your installation, as such ordinances will supersede any of our recommendations.
answered 6 months ago
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Question

can i install a natual gas generac generater in my garage

i would like to install a n/g 17kva generac generator in my garage and vent it to the outside like i do my natural gas furnace.i sometimes have snow drifts 15 to 20 feet high. i am worried about cooling air to the generator and the weight of the snow in the spring
Age: Over 65
asked 6 months ago
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smitty
canada
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answer 1
Generac’s automatic standby generators are manufactured for outdoor use only. Moreover, proper spacing from any wall openings, structures, or surfaces should be followed, in order to properly install an unit within the parameters set in the unit’s owner’s manual; failure to follow these instructions will void the product’s warranty. Even if ventilation is provided to the storage space in which the unit is placed, an indoor installation is not recommended, as it can potentially lead to overheating and/or a deadly carbon monoxide gas build-up. Considering this, the unit should only be appropriately installed outdoors. If the generator is needed in an area in which snow build up is a common issue, please note that the unit’s owner’s manual recommends clearing snow from the vicinity of the generator, to ensure that it will operate appropriately, when needed. If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 6 months ago
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Question

Can unit be used for main power supply for long periods?

State: MO - Missouri
Age: 45-54
asked 7 months ago
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Kelsey
Stockton
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For the Guardian Series automatic standby generators, we recommend shutting the unit down after every 24 hours of operation to check oil levels and other maintenance items, such as the air filter. In the event that you will be away from the unit for extended periods of time, we recommend asking a trusted neighbor or family member to check on the unit in the event of an outage. The generator’s do feature a low oil pressure shut down alarm, however, allowing the unit to run at low oil can still cause permanent damage. Please note that these units are intended for backup power in the event of a utility outage, and that damage to the unit due to abuse, negligence, or use as a prime power source where no utility service exists is not covered under the product’s warranty.
answered 7 months ago
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GeneracPowerSystems02
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Question

Elevation derating factor?

I live at 4700 feet elevation and am considering purchasing a Generac Guardian series 20 kW to be run on natural gas. How much is the power output derated for this elevation?
State: NV - Nevada
Age: Over 65
asked 7 months ago
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NVGeo
Washoe County
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A few factors play a role in determining a derated output for a particular generator. When sizing, it should be taken into consideration that the maximum power decreases about 3.5% for each 1,000 feet above sea level and will also decrease about 1% for each 6°C (10°F) above 16°C (60°F) ambient temperature, meaning a larger unit may be required to power the items desired to be covered during an outage situation. To determine what limitations a higher altitude will create for your unit, or to assess the appropriate generator for your home back-up power needs, we would recommend contacting an independent authorized dealer in your local area. To find an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 7 months ago
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Question

ATS sizing

My house has a 200A main service panel which feeds a 100A subpanel. All the circuits I want to backup are in the subpanel. Can I use a 100A non service rated Smart switch such as the RTSR 100A3 between the main panel and the subpanel to connect the 20 kW generator to subpanel?
State: NV - Nevada
Age: Over 65
asked 7 months ago
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NVGeo
Washoe County
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answer 1
Due to the fact that your required configuration is determined by various aspects such as the loads to be powered in an outage, the electrical set-up of your home, and the local codes or ordinances in your area, we are unable to determine which switch should be utilized in your existing installation. We recommend speaking with an independent authorized dealer in your local area, to determine the best generator and transfer switch set up for your application. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 7 months ago
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GeneracPowerSystems02
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Question

what is the square footage that a 20kw unit can handle

State: TN - Tennessee
Age: 55-64
asked 7 months ago
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harvey
arlington
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answer 1
The loads required in a house will vary, and are not determined by the square footage of the home, but are determined by the items you deem necessary to run in an outage situation. To properly determine the correct generator for your needs, we recommend working with an independent authorized dealer in your local area, as they will be able to determine the correct size generator to meet your needs. To locate an independent authorized dealer closest to you, please use your postal code for searching purchases here: http://www.generac.com/dealer-locat....
answered 7 months ago
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GeneracPowerSystems02
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Question

Can the unit be positioned sideways as opposed to lengthwise?

The dimensions of the unit preclude it from being situated in the desired location in the traditional position. Can it be situated sideways?
State: GA - Georgia
Age: 55-64
asked 7 months ago
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Dan
Evans
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answer 1
In order to ensure that your unit is properly configured in association with your local codes, we would recommend referring to an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/service-supp....
answered 7 months ago
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GeneracPowerSystems02
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Question

Whay voltage output is offered? Will the unit produce 480 voltage?

My application requires 480 volts will this unit produce it?
State: AL - Alabama
Age: 55-64
asked 7 months ago
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Fish head
Auburn
on 20kW-6730
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answer 1
Generac’s 20kW Guardian Series automatic standby generator, model number 6244, features a rated voltage of 120/240. If you are interested in a unit that can provide an output voltage of 277/480, we would recommend considering one of our larger liquid cooled units. To obtain further information on this particular series of generators, please visit the following link: http://www.generac.com/all-products....
answered 7 months ago
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GeneracPowerSystems02
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Question

reset inspect battery alarm on 20kw uni??t..I have inspect battery alarm on the remote also

State: NJ - New Jersey
Age: 55-64
asked 7 months ago
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stevekos
galloway nj
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To reset the Inspect Battery alarm, first inspect the unit’s battery and the associated connections to ensure that they will efficiently power the unit, when needed. Secondly, per the unit’s owner’s manual, put the unit into the OFF position via the unit’s control panel, and press the ENTER button to clear the alarm. Following these steps should also negate the alarm’s reading on the associated remote. To find this information in your unit’s documentation, please use the product’s model or serial number here: http://www.generac.com/service-supp....
answered 7 months ago
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GeneracPowerSystems02
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Question

Does the Generac 20kw have a muffler attached to new model? If yes can additional sound reduction be achieved?

Does the Generac 20kw new model have a muffler installed? If yes can additional sound reduction be added.

David
State: AR - Arkansas
Age: Over 65
asked 8 months ago
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Dave
Little Rock
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Generac’s current 20kw Protector Series automatic standby generator, model RD020, features an enclosure that includes a critical grade muffler, which is mounted inside the unit to prevent injuries and maximize sound dampening. We as the manufacturer are unable to recommend making any modifications to the unit post-manufacturing, as such adjustments will void the product’s warranty. If you have any other product-related comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 8 months ago
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GeneracPowerSystems02
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Question

Can I lock certain items out of the backup?

I have a Generac 20kw with the Smart Switch. I'd like to set up the system so that the generator does not try to run my pool pump and my heat pump style pool heater, both of which are tied into a subpanel. Is there a way to lock out the entire pool subpanel from being backed up, or at least the heat pump pool heater (which draws current similar to an air conditioner)? I was hoping that the Auxiliary Transfer Switch Contacts could be used for this, but it appears that those only work by interrupting the control wire of an appliance.
State: MO - Missouri
Age: 35-44
 
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asked 8 months ago
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Chuck
Saint Louis
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Auxiliary Transfer Switch Contacts can definitely be utilized to achieve your desires to lockout certain loads. Referring to an independent authorized dealer will ensure that a relay is appropriately configured with the auxiliary contacts; these contacts can interrupt control wires or an entire power line, depending on which relay is utilized. If you are interested in locking out specific loads, we would recommend communicating these desires to you local installer. While the Smart Switch utilized in conjunction with Generac’s 20kw Protector Series automatic standby generators is capable of shedding loads, an independent authorized dealer should be able to assist in configuring your unit’s setup to accommodate your backup power needs. To locate an independent authorized dealer in your local area, please use your zip code for searching purposes here: http://www.generac.com/dealer-locat.... If you have any other product-related comments, questions, or concerns, please do not hesitate to contact Generac directly at 888-GENERAC (436-3722).
answered 8 months ago
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Question

Battery Charger

How is the battery charger disconnected from Generac model 5875. So the battery can be changed safely.
State: NY - New York
Age: 55-64
asked 9 months ago
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dompos
huntington station
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Information regarding the appropriate process for disconnecting your unit’s battery from the built in battery charger can be found in your product’s owner’s manual and associated documentation. Please note that disconnecting the battery cables will prevent the generator from being able to operate. Lastly, please note that a third party charger should not be utilized on the battery while it is connected to the generator system, as the use of such products can cause irreparable damage to the generator and/or controller. If you do not have access to the manual provided with the unit, we would recommend accessing the product’s documentation online by using the unit’s model or serial number here: http://www.generac.com/service-supp.... Utilizing this method helps to ensure that you will be retrieving information specific to your particular model of our automatic standby generators.
answered 9 months ago
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Question

What does the 20kw model weigh?

State: WV - West Virginia
Age: Over 65
asked 9 months ago
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ecl
lewisburg
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Generac’s 20kw Centurion Series automatic standby generator, model number 6258, weighs 451 pounds (204.6 kilos). Further product information can be located by referring to the unit’s spec sheet here: http://www.generac.com/Residential/....
answered 9 months ago
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Question

What is difference between model 6244 and model 6250

State: NY - New York
Age: 45-54
asked 9 months ago
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plumbersean
bronx
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answer 1
Generac’s 20kW Guardian Series Home Standby generator, model number 6250, does not come with pre-packaged with a transfer switch. However, model 6244 comes pre-packaged with a 200 amp service entrance rated Smart Switch.
answered 9 months ago
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