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Generac Power Systems 20kW-6730

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Customer questions and answers for Generac Power Systems 20kW-6730

Question

How can I elevate the generator?

Hurricane Sandy destroyed most of my house. As I am rebuilding, I would like to protect my home from future hurricanes and subsequent flooding.

How can I elevate a natural gas generator so that it is several feet above the ground? We received 7.5 feet of water during Sandy. Even if I can't get the unit safely to an eight foot height, could I build a wooden platform five feet above ground? Could a cement pad be placed on top of the wood? If the generator takes in any salt water, will it work?

Thank you!
Desperate in East Rockaway, New York
State: NY - New York
Age: 55-64
This product will backup: Entire Home
asked 11 months ago
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Desperate In east rockaway
East rockaway
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Desperate,

Yes you can elevate your generator; but you cannot use any old type of building materials to do so. The best bet would be to construct an elevated metal support with a non-flammable base to support the generator. You will probably want to bolt the generator to the base.

The key is that the support structure has to be constructed from non-flammable materials.

If the generator takes on any water; especially salt water (due to its corrosive nature), you should not use the generator until it has been fully inspected by an authorized service person.

The additional issues with putting the generator on an elevated platform is that you are now likely to be at a height level where windows and other openings to the house have to be carefully considered. In brief you need to have the corners of the generator at least 5 feet away from any opening. I would even recommend a much greater distance between the forced air exhaust and any opening to the house; and do not cheap out on placing CO detectors in the rooms near the generator.

How are you powering the generator; natural gas or propane? You need to consider how a future storm will affect your ability to have an uninterrupted flow of fuel.

It may not be worth elevating the generator only to have your propane tanks washed away, or the gas company shutting down the gas mains.

You will have to check with your propane distributor to see if they can elevate the tanks. Also, if you are going with propane you should plan on at least a capacity of 500 gallons if not more.

I hope this helps.

Good luck,

Pinky
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 11 months ago
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Question

Installation distance from a basement window

Hi- I am curious if the air-intake side of the generator can be 3 feet from a basement window as long as the CO2 output side of the generator is more than 5 feet from any windows? My contractor told me that it is fine for the air-intake side to be 3 feet from a basement window as long as the CO2 output side is more than 5 feet. Hoping to confirm.

Thank you
This product will backup: Entire Home
asked 11 months ago
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Steve
NJ
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answer 1
Steve,

A couple of observations:

1) Page 12 of the Installation Guide indicates that the rear of the generator should be at least 18 inches away from the nearest wall, and that the right and left side need at least 3 feet of unobstructed space. Also you need 3 feet of clearance from the front on the unit.

Further, you need 5 feet of clearance in ALL directions from any opening to the house or shrubs over 1 foot high. The diagram on page 12 shows this 5 foot clearance being measured from the corners of the generator (as if you were drawing an arc).

Other questions to ponder:

1) Is the forced air exhaust direction free of all obstructions? You do not want to CO being forced back in. Could snow or other debris pile up?

2) Will the window be open or closed? If open, is there a draft that might pull the CO inside?

3) Can you seal that window?

4) You certainly want a CO detector inside of the window area.

Additionally, the forced air exhaust is quite forceful, and hot.

I know that the heat from the forced air exhaust can kill plants/vegetation directly in its path.

I hope this helps.

Personally, I would somehow seal that window to prevent airflow as well as place a CO detector nearby.

Good Luck

Pinky
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 11 months ago
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Question

CSA approved transfer switches

I'm purchasing a 20KW Guardian for use in Canada. Is Nexus switch CSA approved? If not, what other CSA approved power managment devices do you have available?
State: ON - Ontario
Age: 55-64
This product will backup: Entire Home
asked 1 year, 1 month ago
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Derek
On CA
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The Smart Switches that come pre-packaged with the 20kW units are not CSA approved; however, Generac does offer the 20kW generator as a non-packaged item to be utilized with one of our CSA approved transfer switches. The CSA approved service entrance rated transfer switches can be viewed here: http://www.generac.com/Residential/.... Non-service entrance rated switches that include load shedding, such as the RTSR, can be located here: http://www.generac.com/Residential/....
answered 1 year ago
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GeneracPowerSystems01
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Question

Is the engine that powers the Guardian Series 20 KW a rich-burn engine or a lean-burn engine?

State: CT - Connecticut
Age: 55-64
asked 1 year, 1 month ago
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Rick
Glastonbury
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The engines for our Guardian series 20kW automatic standby air cooled generator is a rich burn engine.
answered 1 year ago
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Question

Max Size of Main AC Wire for Model 6244

I'm looking to use #2 Al wire for the main AC wire for the 6244 20KW generator. I'm not seeing in any of the documentation what wire sizes the breaker in the generator can accept. Can you confirm if #2 wire will fit?

Thx
State: RI - Rhode Island
Age: 25-34
This product will backup: Entire Home
asked 1 year, 1 month ago
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Derek
Rhode Island
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The 20kW automatic standby generator, model 6244, has a main line circuit breaker rated at 90 amps. The 90 amp main line circuit breaker lugs on the load side will accept a #4-#1/0 Cu or a #2-#1/0 Al wire.
answered 1 year ago
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Question

can a single generator be hooked up to 2 transfer switches?

I have 2 200 amp panels, and the first 2 Generac dealers I met with suggested I get a single 200 amp transfer switch, powering one of the panels, and during installation switch around circuits between my 2 panels so that 1 panel would cover essentials.

Another dealer suggested it would be cheaper for him to use 2 transfer switches (instead of using 1 transfer switch and switching around circuits between panels, which would be a lot of labor). Can the generator be hooked up to 2 transfer switches at the same time?
State: CT - Connecticut
Age: 45-54
This product will backup: Entire Home
asked 1 year, 1 month ago
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sysdawg
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Our automatic standby generators and transfer switches can be installed in multiple configurations, including configurations where multiple transfer switches can be utilized, provided the installation meets all local, state, and national codes. Factors such as ease of installation and required updates to the existing electrical set up will affect installation costs. Based on your description above, either installation would be acceptable per our manufacturer’s requirements.
In the event that multiple transfer switches will be utilized, the certified installer or certified electrician should call us directly at 888-GENERAC (436-3722). Please ensure that the caller has the model and serial number on hand for the generator and transfer switches being utilized.
answered 1 year ago
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Question

What size natural gas line is needed to run a 20k generator

asked 1 year ago
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Cb
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The gas line should be sized by a Generac dealer or a certified plumber, based on the volume and pressure required. The volume and pressure required for the unit can be located in the owner’s manual and installation guidelines that are provided with the unit. The fuel consumption for each model number can vary, and we recommend ensuring the documentation utilized reflects your particular generator’s model number. To locate a copy of the owner’s manual and installation guidelines for your particular unit, search the model or serial number here: http://www.generac.com/Service/Manu....
answered 1 year ago
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Question

Generac Model #6244. How can I reduce the noise level not to exeed 56 decibels at 15 feet?

"My village requires that standby generators cannot exeed 56 decibels at the nearest property line certified by an International Noise Engineer (INCE), or equally qualified individual, by formula method or field test."

Location of the generator, 18 feet to the nearest property line. What can done to meet the Village of Garden City requirements?
State: NY - New York
Age: Over 65
This product will backup: Entire Home
asked 1 year, 1 month ago
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Polizzi
Garden City
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Generac designs our standby generators with sound attenuated panels and an aluminum, steel, or composite enclosure to minimize noise whenever possible. You can also set the day and time of the weekly exercise cycle to ensure the least amount of interruption. We do make our best effort to manufacture our home standby generators to meet the noise level expectations of our customers. However, there are certain elements of operation that must be considered with an air-cooled engine driven product such as air flow requirements that limit our ability to further sound-proof the enclosure. The 20kW automatic standby generator, at a distance of 23 feet, has a decibel rating of 66 while operating at normal load. Generac does not measure sound output from any other distance, and does not offer other accessories to allow for quieter operation, however, structural or decorative elements, such as a privacy fence, installed at an appropriate distance away from the unit may assist in reducing the noise experienced at a property line.
answered 1 year ago
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Question

Generac model #6244, two questions: • Does this standby generator come with a battery charger integrated into the control panel? • How frequently sho

State: NY - New York
Age: Over 65
This product will backup: Entire Home
asked 1 year, 1 month ago
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poli
Garden City
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answer 1
Poli,

Only the first part of your question appeared.

Yes, the generator does have an internal smart battery charger.

There is no recommended period to replace the battery.

Good luck,

Pinky
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

How well does this unit operate in high heat and humidity conditions

How well does this unit operate in high heat and humidity conditions
State: LA - Louisiana
Age: Over 65
This product will backup: Entire Home
asked 1 year, 1 month ago
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Bear
Baton Rouge
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Bear,

The generator is designed to operate from a range of -20F to 120F. However at the extreme ends of this range engine power (ie the amount of power the unit can generate) will be diminished.

I could find no reference to humidity in the manual.

Good Luck,

Pinky
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

During predicted long power outages is there any drawback to switching the unit off each night to conserve fuel & usage?

State: CT - Connecticut
Age: 35-44
This product will backup: Entire Home
asked 1 year, 1 month ago
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Lainey
Greenwich
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answer 1
Lainey,

There should be no problem switching the unit off every night.

Indeed, Generac recommends powering off the unit every 24 hours to check the oil level.

What is your fuel source, natural gas or propane? I could understand your desire to conserve propane as there could be delivery problems in the event of a severe situation.

I am powered by natural gas and in the event of an extended blackout, I plan on running my unit 24/7. I purchased the unit for such an event, and other than to periodically check the oil level, there is no reason to shut it off.

I hope this helps.

take care,

Pinky
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

How much propane will the 20kw unit burn if it runs full tilt for one week?

State: CT - Connecticut
Age: 45-54
This product will backup: Entire Home
asked 1 year, 1 month ago
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Mark
Pomfret
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The fuel consumption for the 20kW Guardian Series unit can be located in the owner’s manual and installation guidelines that are provided with the unit, or on the unit’s spec sheet, located here: http://www.generac.com/Residential/.... The fuel consumption for each model number can vary, and we recommend ensuring the documentation utilized reflects your particular generator’s model number. To locate a copy of the owner’s manual and installation guidelines for your particular unit, search the model or serial number here: http://www.generac.com/Service/Manu....
answered 1 year, 1 month ago
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GeneracPowerSystems01
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Question

What yearly maintenance procedures does this unit require?

State: LA - Louisiana
Age: Over 65
This product will backup: Entire Home
asked 1 year, 1 month ago
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Whatsit
River Ridge
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The 20kW automatic standby generator has a recommended service interval of every 2 years or 200 hours, whichever comes first. Proper maintenance includes changing the oil, oil filter, air filter, spark plugs, adjusting the valve clearance, and attending to the battery as needed. A full maintenance schedule will be located in the owner’s manual under the Service Schedule section that includes intervals in which these items should be inspected and changed. A copy of the owner’s manual can be found by searching the unit’s model or serial number here: http://www.generac.com/Service/Manu....
answered 1 year, 1 month ago
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GeneracPowerSystems01
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Question

Minimum distance from left side of 6244 to wooden garden shed

1) The building inspector in my village says he will accept whatever is the manufacturer's recommendation. You have generally said it should be 3 feet and employed a diagram that shows 3 feet clearance on each side and the front and 18 inches in the back. However, in one response you say it should be 5 feet from a deck. Which is it?
2) Assuming you know the National Electric Code as it pertains to your own machine, what is the minimum distance the NEC requires from the left side to a wooden shed? Several Generac dealers/installers who are electricians or employ them have been here. Some have said 5 feet and others 3 feet. Which is it?
Thank you!
State: NY - New York
Age: Over 65
This product will backup: Entire Home
asked 1 year, 1 month ago
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Neil
Long Island
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answer 1
The current models of the Guardian Series automatic standby generators feature a one hour fire rated enclosure, and are in compliance with NFPA 37 Article 4.1.4 Condition 2 for clearance from combustible construction. This means that the back side of the generator can be installed a minimum of 18” from a surface. The intake and exhaust, which are the short ends of the generator, and the front side of the generator require a minimum clearance of 36” from a wall. However, the distance required from the unit to any window, vent, door, opening into the home, an overhang, and trees, plants or shrubs over 12” in height is a minimum of 60”. Further information on proper installation can be found in the installation guidelines. A copy of the installation guidelines can be located by searching the model or serial number for the generator here: http://www.generac.com/Service/Manu....
Please note that prior models or other series units may not meet these exceptions. Utilizing the unit’s model or serial number to locate the owner’s manual or installation guidelines will ensure that the correct distances are followed.
We recommend contacting your local inspector, as state and local codes may vary, and will supersede manufacturer recommendations for installation near a structure.
answered 1 year, 1 month ago
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answer 2
Neil,

As you are facing the front of the generator, the left side is the forced air exhaust. It can be quite forceful. Aside from minimum distance requirements you should consider two things:
1) heat from forced air exhaust
2) CO being vented from forced air exhaust.

You want to make sure that there is sufficient room to dissipate both the heat and the CO.

I know that the heat from the forced air exhaust can kill plants/vegetation directly in its path. So there maybe a concern about "cooking" the finish on your deck.

Page 12 of the Installation Guide indicates that the rear of the generator should be at least 18 inches away from the nearest wall, and that the right and left side need at least 3 feet of unobstructed space. Also you need 3 feet of clearance from the front on the unit.

Further, you need 5 feet of clearance in all directions from any opening to the house or shrubs over 1 foot high. The diagram on page 12 shows this 5 foot clearance being measured from the corners of the generator (as if you were drawing an arc).

Good Luck

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

6244 manual?

I tried entering 6244 here: http://www.generac.com/Service/ManualSearch/
and didn't turn up anything.

Please help. Thanks.
State: CT - Connecticut
Age: 45-54
This product will backup: Entire Home
asked 1 year, 1 month ago
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sysdawg
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answer 1
When searching for an owner’s manual online, ensure that the full seven (7) digit model number, or full serial number, is utilized. Searching “6244” will not yield results, as it is a partial model number. To locate the generator’s model or serial number, please reference the Locate Your Generator Serial Number document here: http://www.generac.com/genMedia/Pro....
answered 1 year, 1 month ago
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answer 2
CT,

Have you tried entering the serial number? Originally the only way you could get the manuals from that location was to enter the serial number from the generator in question.

Good Luck,

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

6244 surge amps

I have seen indications that the 5875 has short-term surge capability of either 143 amps or 147 amps (according to different internet sources). What is the surge capability for the 6244 please? The Generac dealer I asked didn't know.

My concern is startup of my A/C condensers, which are 131 LRA and 170 LRA (though I hope to reduce these LRA needs by having hard start kits installed).
State: CT - Connecticut
Age: 45-54
This product will backup: Entire Home
asked 1 year, 1 month ago
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sysdawg
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A 20kW when running on propane can handle a maximum locked rotor amp (LRA) rating of approximately 145; we do not have a listed rating for operation on natural gas. The capability of the generator will decrease when operating on natural gas. Please keep in mind that this rating is the maximum for the unit, and other appliances and loads that will be on the generator need to be taken into consideration as well. We recommend speaking to your local Generac certified dealer or certified electrician to determine the proper size generator necessary for your application. To locate a certified dealer, search your postal code here: http://www.generac.com/Service/Deal....
answered 1 year, 1 month ago
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Question

What is the commercial equilavent (Like Fram) to the GNERAC oil filter for a 20KW unit

State: VA - Virginia
Age: Over 65
This product will backup: Entire Home
asked 2 years, 6 months ago
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Steve
Providence Forge
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answer 1
Steve,

After extensive research I have not been able to find a comparable filter. But after spending significant dollars for my generator I have decided to bite the bullet and purchase filters from Generac. They are not that expensive.

Good Luck.

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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Question

Why isn't there any way to remotely start and stop the generator?

Why isn't there any way to remotely start and stop the generator?
State: NJ - New Jersey
Age: 35-44
This product will backup: Entire Home
asked 1 year, 2 months ago
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DanTran
Newfield
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Dan

Generac does sell a a Nexus Advanced Wireless Remote (approx $300). This allows you to remotely control:
1. The exercise day/time
2. Test the generator in an "off-line" mode.
3. Test the generator/switch on an on-line mode. This will start the generator and in 30 seconds activate the transfer switch and you home is now running on the generator.

I had the Nexus unit installed when I purchased the generator and I highly recommend it.

The unit does come with the transmitter device that needs to be connected to the generator; not difficult as the connectors are present, but it does require some minor disassembly of the control panel. I had my installer to the work.

Good Luck,

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
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answer 2
While remote monitors are available that will allow you to monitor your generator's status from indoors, it is not possible at this time to remotely start and stop your generator during a power outage, for safety and performance reasons. You can manually start and stop the unit, but you must interact with the control panel on the generator itself as well as the transfer switch to do this. Please follow the procedure in your owner’s manual to perform this function safely. To locate a copy of the owner’ manual, search the model or serial number for the unit here: http://www.generac.com/Service/Deal....
answered 1 year, 2 months ago
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GeneracPowerSystems01
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Question

Can the generator be installed directly on the ground ?

State: NY - New York
Age: Over 65
This product will backup: Entire Home
asked 1 year, 2 months ago
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RR
East Hampton
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answer 1
RR,

I do not recommend mounting the generator on an unprepared surface for several reasons:

1. The unit vibrates when it runs so you do do not want the ground to "settle" underneath the generator.

2. Most importantly you want the generator well above any water run-off or local flooding level. In my location I have it elevated on a 8" bed of stones with a 4" concrete pad poured on top of my rock base. Such a configuration allows water to run underneath the generator; and not build up against the base. Further I wanted to make sure that the generator was elevated well above local flooding levels.

I hope this helps.

Take Care,

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 1 year, 1 month ago
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Pinky
Fort Washington
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answer 2
Our automatic standby generators will require either a bed of pea gravel or a concrete pad below the unit. The composite mounting pad is a part of the unit, and this mounting pad will be in direct contact with either the gravel or concrete. For installation information, you can locate a copy of the manual and install guide online at http://www.generac.com/Service/Manu... by searching the model number for your unit.
answered 1 year, 1 month ago
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Question

I have a 20kw Guardian, is there a comparable automotive oil filter I can use on this unit.

State: OH - Ohio
Age: 55-64
This product will backup: Entire Home
asked 1 year, 9 months ago
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Jim S.
Blanchester
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answer 1
You can use any automotive filter that meets Generac's specifications. If Generac says that NOT using a Generac filter will void your warrenty, Generac must provide their filters free of charge. Magnuson–Moss Warranty Act (P.L. 93-637). I will check to see if Generac deletes this post.
answered 1 year, 1 month ago
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MISteve
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answer 2
The recommended oil filter part number will vary depending on the particular model and serial number for your unit. The specifications for your particular model can be found in your owner’s manual under the “Specifications” section. To locate a copy of your owner’s manual online, search your model number here: http://www.generac.com/Service/Manu....
The correct oil filter and other maintenance parts for this unit can be purchased through your local certified dealer. To locate a certified dealer, search your postal code here: http://www.generac.com/Service/Deal.... We do not recommend to cross reference to non-Generac parts, as damage to the unit caused by non-Generac parts will void the unit’s warranty.
answered 1 year, 9 months ago
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