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Customer questions and answers for
Generac Power Systems 20kW-6730

In many cases, the 20 kW Guardian Series—the most popular Generac home standby generator—can back up your entire home, including multiple air conditioners.
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Customer questions and answers for Generac Power Systems 20kW-6730

Question

How do I run test to ensure additional lights are powered by 20Kw generac generator during power outages?

State: LA - Louisiana
Age: 45-54
asked 11 months ago
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MrConcerned
New Orleans
on 20kW-6730
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answer 1
I am under the impression that you want to see what the generator is capable of handling during a power outage? Other than what you were told.

Whole House Circuit Only

You may want to hire an electrician that has a amp clamp. turn on al your essential circuits and measure for 15 -20 min record in rush amps as well. As you add each additional light monitor amps. a safe load percentage According to NEC for your 20 kw is about 75% load capacity. 65 amps is a safe number. The rest can be used for surge and in rush amps.

Now if you want to know what is hooked up to your emergency panel . Simply turn all lights on and take notes what you have turned on .Kill service entrance breaker and review notes . Whatever is on after generator has took over is Emergency whatever stays off is non emergency . Wall plugs usually are on same breaker that your lights for each room are on .
I hope this helps
State: TX - Texas
Age: 35-44
answered 10 months ago
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answer 2
To test your automatic standby generator for functionality in the event of a utility outage, we would recommend staging such an outage, by setting the unit in the AUTO position, and disconnecting your home’s panel from a main utility feed. We would recommend having this task performed by an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 11 months ago
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GeneracPowerSystems02
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Question

motor runs but no ac output.

Generac guardian 20kw. Motor runs but no ac output, replaced the regulator and even tried flashing it with a drill and 9volt battery. Any other ideas what could be the issue?"
asked 1 year, 6 months ago
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Coop
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answer 1
Have you checked your brushes?
State: TX - Texas
Age: 35-44
answered 10 months ago
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Ferezco
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Question

Likely causes of propane smell

I have a 9.5 KW Guardian automatic standby generator. I smell propane when the generator is running. What is/are the likely causes/causes?
State: CA - California
Age: Over 65
asked 11 months ago
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Gary
Nevada City
on 20kW-6730
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answer 1
First question
Have you always had that smell?
If so contact your nearest Generac Dealer .
It is very important that the Dealer verify proper set up and installation. Also to verify any leaks that the generator may have beyond the gas inlet source.
For your safety and of others it is expedient that this issue be resolved ASAP
State: TX - Texas
Age: 35-44
answered 10 months ago
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Ferezco
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answer 2
When installed appropriately, with the necessary configuration for supplying liquid propane fuel, the slight smell of propane is not uncommon. However, if you are concerned about the strength of the scent, we would recommend referring to your fuel line installer, to ensure that all connections were made appropriately, as a potential leak in the fuel line, or improper installation, could potentially be the cause of a stronger propane smell. Please note that the our automatic standby generators are manufactured for use with a natural gas fuel source out of the factory; the unit would need to be reconfigured for use with a liquid propane fuel source, per the recommendations listed in your unit’s owner’s manual.
answered 11 months ago
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GeneracPowerSystems02
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Question

Whats is the tolerance for loss in water column pressure for a 300 kw generator?

asked 11 months ago
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J
Va
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answer 1
This question is answered based upon model of engine , liters , how many cylinders , and type of fuel and wether it's turbocharged or not.
State: TX - Texas
Age: 35-44
answered 11 months ago
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Ferezco
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Question

Is the wattage per mont/day/hour, etc?

Is the wattage per mont/day/hour, etc?

I am doing a science project for school Can you help me please?
State: NJ - New Jersey
Age: 18-24
asked 11 months ago
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sciencegeek
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answer 1
The ratings provided for each unit’s wattage capabilities, are provided for continuous operation. When operating, Generac’s 20kw automatic standby generator, model number 6730, is rated for 20,000 watts on a liquid propane fuel source, and 18,000 watts on a natural gas fuel source. If you have any other product-related inquiries, please either refer to the unit’s owner’s manual (which can be accessed by utilizing the product’s model or serial number via the following link: http://www.generac.com/service-supp...), or contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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GeneracPowerSystems02
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Question

On a 20KW automatic whole house generator, the 14-2 wire used as control and sensing can this wire be solid or strand or it doesn't matter.

State: MD - Maryland
Age: 55-64
asked 1 year ago
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DA
Annapolis
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answer 1
Depending on code. Stranded wire typically has a higher ampacity than solid. However, on the sensing circuit, this shouldn't matter that much unless the distance is extreme.
Kirk
State: CO - Colorado
Age: 45-54
answered 1 year ago
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kirk
Durango
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answer 2
While stranded wire should be utilized, we would recommend checking with your local inspector, to ensure that this requirement is acceptable within your local codes; local ordinances will always supersede our recommendations as the unit’s manufacturer. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

Induction Load

Just installed whole hse Generator 20kw, i performed a transfer test. Everything ran smooth until primary hot tub pump came on. Its sounded like the pump was whining up and down. I checked the load with an amp probe, it was about 25 amps on each phase. Which is about 30% of the capacity. I shut the hut tub off on the breaker, i turned on most of the loads in my home (60 amps each phase) and there was no problems. I'm wondering if induction Load such as motor is not fooling voltage regulator in the generator, which causes voltage irregularities. Do i need to install choke transformer to bring the harmonics down?
State: IL - Illinois
Age: 35-44
This product will backup: Entire Home
asked 1 year, 8 months ago
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Rob
Homer Glen
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answer 1
Rob
Did you try to use the load shed overload terminals in the transfer switch? I'd be curious if you did and how they operate. The manual doesn't provide much explanation.
Kirk
State: CO - Colorado
Age: 45-54
answered 1 year ago
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kirk
Durango
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Question

how to set exercise timer on generator

none
State: AR - Arkansas
asked 1 year ago
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Stan
Hot Springs
on 20kW-6730
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To set the exercise you will want to go to the control board, hit ESC (escape). Then use the arrow keys till you see SUB MENUS flashing; hit ENTER on SUB MENUS. Once in SUB MENUS, use the arrow keys till you see EDIT flashing, hit ENTER on EDIT. Once in EDIT, you will use the arrow keys till you see EXERCISE TIME flashing, hit ENTER on EXERCISE TIME. Once in the EXERCISE TIME screen, it will go through select hour, select minute, and select day. Make sure you hit enter on each one. Once you do this, you can hit ESC all the way through, until you see HOURS OF PROTECTION.
These directions are also listed under the “Setting the Exercise Timer” portion of the “Operation” section in your unit’s owner’s manual. To locate your unit’s documentation online, please use your product’s model or serial number via the following link: http://www.generac.com/service-supp....
answered 1 year ago
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GeneracPowerSystems02
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Question

I have a 1" gas main to supply a 90,000 btu natural gas furnace Will the 1" gas main be large enough for a 20kw generator if the furnace is not used?

I have a pellet stove that I can use for heating if needed.
State: MD - Maryland
Age: 45-54
asked 1 year ago
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Brick
Baltimore
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Unfortunately, we as the unit’s manufacturer are unable to size the necessary gas line for your generator. In order to determine the appropriate line size, and to verify that it will meet your local codes, we would recommend working with your local gas company, to ensure that the unit is appropriately configured; an improper fuel line sizing will likely render the unit inoperable. When sizing the gas line, please note that it should be sized for use at full load. Generac’s 20kw Guardian Series automatic standby generator, model number 6244, will require 308,000 btu/hr at full load, and a water column of 3.5-7”. If you require any specifications or information particular to a certain unit, please either use the unit’s model or serial number via the following link: http://www.generac.com/service-supp..., or contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

What does it mean when both the green light & yellow light are on at the same time

What does it mean when both the green light & yellow light are on at
the same time?
State: MA - Massachusetts
Age: Over 65
asked 1 year ago
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Tony
Paxton
on 20kW-6730
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answer 1
As detailed in your unit’s owner’s manual, the green “Ready” light should be on when utility power is present and the Control Panel button is in the AUTO position; this light will also indicate when the generator is operating. The Yellow “Maintenance” light will light-up as a reminder to provide maintenance to the generator; this alarm can also be on at the same time as the red or green LEDs. Please note that a yellow light, when paired with a green light, will not render the unit inoperable, however, it may indicate a condition that if not attended to, could eventually disable the unit from running properly. If you are uncomfortable with providing maintenance to your unit, and would like to locate an independent authorized dealer in your local area for maintenance, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

generac 20kw stndby how many control wires are needed from 200 amp transfer switch to generator

State: NJ - New Jersey
Age: 25-34
asked 1 year ago
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mon
ocean county
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answer 1
Generac’s 20kw Guardian automatic standby generator, model number 6244, will feature six control wires (N1, N2, T1, 194, 23, and 0). Please note that the size of wire that should be utilized on your unit will vary with the distance between your generator and associated transfer switch. Wire size recommendations for the control wiring is located in the transfer switch manual. We recommend confirming the recommended wire size with your local inspector or certified electrician, as local codes may vary. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

my generator runs but no power to house whats the problem

State: IL - Illinois
Age: 45-54
asked 1 year ago
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Ike
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answer 1
check the breaker on the generator is not tripped or in the OFF position, if the breaker is tripped or OFF the generator will not output power to the house
State: NJ - New Jersey
Age: 45-54
answered 1 year ago
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gmax
Manalapan
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answer 2
Three simple steps
1rst is the transfer switch lever in the emergency position?
2nd is the generator breaker on the side of the housing tripped?
3rd are their any faults being logged on gen display?
If any of these yes correct. If all of the answers are no. Then call 1 888 generac and ask for your nearest dealer. Problem may have to be diagnosed by a certified technician . Which will be the safest and most efficient way to correct issue.
State: TX - Texas
Age: 35-44
answered 1 year ago
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Ferezco
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Question

Chart

Is there a Chart I Can Print out that tells what all you can run with different sizes of Generators
State: IN - Indiana
Age: Over 65
asked 1 year, 1 month ago
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Bob
Centerville
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answer 1
Due to the fact that various products manufactured by different businesses will feature a wide range of amperage and voltage ratings, we are unable to provide any sort of chart that specifies which units can run a randomized set of loads. To give you an initial idea of what generator might best fit your back-up power needs, we would recommend referring to the tool provided on the following link: http://www.generac.com/for-homeowne.... Furthermore, to ensure that you are utilizing the appropriate generator for your home’s configuration and back-up power needs, we would recommend working with an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

At 7,000 ft above sea level, what's the power/amp?

For your 20kW guardian.
tia,
john
State: UT - Utah
Age: 35-44
asked 1 year, 1 month ago
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James
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answer 1
Generac’s 20kw Guardian Series automatic standby generator is rated for a maximum power output of 20,000 watts when running on a liquid propane fuel source, and 18,000 watts on a natural gas fuel source. Maximum power decreases about 3.5% for each 1,000 feet above sea level and will also decrease about 1% for each 6°C (10°F) above 16°C (60°F) ambient temperature. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

Guardian model 6244 transfer switch load shedding

Let's say I have two A/C units (call them A and B, in that priority) and the Generac gets overloaded...do both A/C compressors get dropped, or just the B unit first, and the A unit if necessary to get under 18kW (on natural gas)?

If both compressors get dropped, and it adds back the A unit after a few minutes, will it always automatically add back the B unit, or will it only add the B unit if it knows (does it store the startup amp data?) that it can handle it?

I want to avoid a scenario where it adds back both units and can't actually handle everything (including the startup needs for one at a time) and drops them both right away (rather than just the B unit), so that I basically would never get cooling.
State: CT - Connecticut
Age: 45-54
This product will backup: Other
asked 2 years, 1 month ago
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sysdawg
on 20kW-6730
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answer 1
Take a look at GenMax load shedding controller.

The load shedding is based on a priority order set of loads with user preset current inputs, i.e. you enter the current (ex. 17 amperes) of the loads and the system only turns the loads on if there is available current. If not, it waits until there is available current.

If an overload occurs then it sheds loads in reverse priority order until satisfied. If it cannot satisfy the overload fast enough by shedding one-by-one, it drops all the loads to save the generator.
State: NJ - New Jersey
Age: 45-54
answered 1 year, 1 month ago
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gmax
Manalapan
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answer 2
The 20kW automatic standby, when paired with a Nexus Smart Switch transfer switch, will have load shedding capabilities. The Nexus Smart Switch has a load shed module that will handle up to six larger loads with the use of the pre-designated contacts, two of which are designated for air conditioner units. The (2) air conditioner contacts will be connected via the 24v low voltage thermostat wires for your air conditioner. These (2) contacts automatically come ready to use in the switch. If additional load management/shedding is required, we offer load management modules as individual accessories. Up to 4 load management modules can be used with each switch to monitor and shed additional large motor loads like your hot water heater, well pump, etc.

When the generator starts up, these 6 non-priority loads will remain off for 5 minutes. After 5 minutes, these non-priority loads will stagger start based on priority to ensure the most efficient generator use. First AC contact 1 and DLM Priority 1, thirty seconds later it will start AC2 and P2, then P3, then P4. This eliminates the huge surge of these large motors all at the same time, which allows a smaller generator to power more by running more efficiently.

The load shedding module will monitor the generator while it is operating to ensure it is not overloaded. If the generator becomes overloaded, (if the engine frequency drops) the load shed module will shed all of the connected loads, reducing the demand on the generator. The load shed module will then begin a five minute timer, after which, each load will be brought on in priority order. Typically via 30 second stagger start. Each time the generator becomes overloaded, the load shed module will intervene and shed all of the connected loads to prevent the unit from shutting down.
answered 2 years, 1 month ago
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answer 3
Thanks for the input, David/Pinky. What you quoted refers to the RTS switch...I'm not so sure that the 6244 uses that switch, and if doesn't, I'm hoping it doesn't work the same way. If the 6244's switch sheds both A and B in the event of an overload (rather than B first, and A only if necessary) the load-shedding isn't really a worthwhile feature (in my situation) and maybe I wouldn't hook up condenser B to the generator at all (I could hook up the furnace fan but not the condenser, so that unit would produce heat but not a/c).

Hopefully Generac can shed some light here.
answered 2 years, 1 month ago
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sysdawg
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answer 4
Thanks for the input, David/Pinky. What you quoted refers to the RTS switch...I'm not so sure that the 6244 uses that switch, and if doesn't, I'm hoping it doesn't work the same way. If the 6244's switch knocks both A and B out in the event of an overload (rather than B first, and A only if necessary) the load-shedding isn't really a worthwhile feature for me and maybe I wouldn't hook up condenser B to the generator at all.

Hopefully Generac can shed some light here. Also, I'm wondering if in an overload ONLY A, B, etc are shed or is EVERYTHING shed (like my lights).
answered 2 years, 1 month ago
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sysdawg
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answer 5
The below information has been gleamed from Appendix C, page 20 of the Generac Installation manual and from page 2 and 3 of the RTS Installation Manual.

Air #A and Contractor 1 are handled as a Priority 1 load.
Air #B and Contractor 2 are handled as a Priority 2 load.
Contractor 3 is handled as a Priority 3 load.
Contractor 4 is handled as a Priority 4 load.

When an overload is detected all loads are shed.

After 5 minutes Priority 1 load is re-established (or AC #A).

If no additional overload is detected within 30 seconds then Priority 2 load is re-established (AC #B).

If after another 30 seconds no overload is detected Priority Load #3 is re-established.

Again after 30 seconds in no overload is detected Priority 4 is re-established.

Please be aware that if an overload condition is detected at any point after any of the loads are re-established all loads will be shed and the 5 minute timer starts again, and the entire load re-established process begins again.

So yes, under the scenario that you propose, it is possible to get caught on a load shed/load re-establishment cycle. A couple of ideas; do not use Contractor 1 or Contractor 2 so you do not further tax those Priority Loads.

If you are home, turn off AC #B so that it will not trip an overload condition.

But I can find no other documented way for the LSM (Load Shedding Module) to "know" that it will overload by adding AC B and therefore decide not to add it.

I will be interested to hear what Generac says.

Good Luck

David
State: PA - Pennsylvania
Age: 55-64
This product will backup: Entire Home
answered 2 years, 1 month ago
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Pinky
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Question

what is the ammount of fuel used per hr? propane fuel

State: TN - Tennessee
Age: 55-64
asked 1 year, 1 month ago
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chuck
thorn hill
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answer 1
The 20kw Generator specification's state that @ half load generator will use an average of 1.64 gallons per hour. Generator being used at @ 100 percent load will use an average 2.95 gallons per hour. Keep in mind that many factors can cause these numbers to vary due to different loads. One Example : If a house is poorly insulated generator even though it may not be used at full load may affect the fuel consumption due to A/C inrush current duty cycles are higher than a house that is well insulated . I hope this gives you an idea of what to expect from a 20 kw generator.
State: TX - Texas
Age: 35-44
answered 1 year, 1 month ago
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answer 2
When operating at full load on a liquid propane vapor fuel source, Generac’s 20kw Guardian Series automatic standby generator, model number 6244, will require 350,000 btu/hr, and 10-12” of water column. If you are interested in obtaining further specifications regarding this unit, they can be obtained by either contacting us directly at 888-GENERAC (436-3722), or using the model or serial number of the product in question via the following link: http://www.generac.com/service-supp....
answered 1 year, 1 month ago
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Question

are there 5 or 6 control wires from generator to transfer switch

20k air cooled generac
State: NY - New York
Age: 55-64
This product will backup: Entire Home
asked 1 year, 10 months ago
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john
HOPEWELL JUNCTION
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answer 1
Their are 3 ATS DC control wires .And 2 sensing and 1 load or battery charger supply wires. Makes a total of 6 wires . Always good precaution to run spares , especially if distances of wire pull are long.
State: TX - Texas
Age: 35-44
answered 1 year, 1 month ago
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Question

20kw propane distance from the regulator

State: NJ - New Jersey
Age: Over 65
This product will backup: Well/Water Pump
asked 1 year, 10 months ago
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rich
29 mountain spring drive
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answer 1
Propane regulator distance is not as important as long as your distance is sized properly according to Generac specification . Please refer to your installation guide for proper gas specifications.
State: TX - Texas
Age: 35-44
answered 1 year, 1 month ago
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Question

In the event of a prolonged power outage, what is the consumption rate of propane in gallons per day ?

State: CO - Colorado
Age: 45-54
This product will backup: Entire Home
asked 1 year, 9 months ago
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Mtn. Dweller
Idaho Springs
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answer 1
To give proper answer , three questions need to be answer. 1 Type of ATS, 2. Size of generator and 3. What is your total amps while this is happening at gen load lugs.
State: TX - Texas
Age: 35-44
answered 1 year, 1 month ago
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Question

Re 20K smart switches

I must have the switch located outside. Is the enclosure designed for outside installation and if so what are the requirements?
State: PA - Pennsylvania
Age: Over 65
asked 1 year, 1 month ago
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roadrunner
Northeast
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answer 1
Generac has switches available for interior use or exterior use. The spec of enclosure regardless of model you want to use is a nema 3 enclosure which is specifically design to withstand outdoor climate conditions. For your info interior enclosures will have a nema 1 rating . I hope this has answered your question.
State: TX - Texas
Age: 35-44
answered 1 year, 1 month ago
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Ferezco
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answer 2
Generac’s automatic standby generators and associated transfer switches are typically recommended to be installed as close to the fuel source and incoming utility meter as possible. The Smart Switch included with the 20kw Guardian Series automatic standby generator, model number 6244, can be installed outdoors; it features a NEMA 3R enclosure, making it suitable for both indoor and outdoor installations. Your fuel line installer and certified electrician will be able to appropriately size the fuel line and wiring for installation to ensure there are no loss in fuel pressure or voltage drop due to the distances. The unit can also be installed as far away as necessary, provided that the proper wire gauge and fuel pipe size is utilized. Depending on your existing set up and backup power needs, the installing electrician will be able to determine the best location for the transfer switch. Further information on proper installation can be found in the installation guidelines provided with the unit. We recommend discussing the installation with your electrician or installer, as state and local codes may vary, and will supersede manufacturer recommendations for installation. To locate an independent authorized dealer for installation assistance, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 1 year, 1 month ago
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GeneracPowerSystems02
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