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Customer questions and answers for
Generac Power Systems 20kW-6730

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Customer questions and answers for Generac Power Systems 20kW-6730

Question

Want to elevate my 20kW 6244 Generac Power Generator during the install

I have the pea gravel that I will use for the 4 inches base . Wanted to use concrete cinder blocks to which I would attach your provided base. Please advise
State: NJ - New Jersey
Age: Over 65
asked 10 months ago
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Ovar
Flanders
on 20kW-6730
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We as the unit’s manufacturer would not recommend attaching the base of our Guardian Series standby generators to cinder blocks, as cinder blocks, pavers, or bricks are unable to carry or transfer the weight and vibration of the generator appropriately. Please note, however, that a pea gravel base (or cement pad) are acceptable for the proper installation of your specific product. To ensure that the unit is installed in accordance with our manufacturer’s recommendations, along with local code, we would recommend contacting an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 10 months ago
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GeneracPowerSystems02
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Question

we have no gas in our small community, only oil & electricity

Can the same diesel fuel, also called home heating oil that is used for household furnaces, as well as, off-road usages for farm equipment/generators, be used? HOME HEATING OIL IS DIESEL FUEL, except that it contains a dye because it has NO FUEL TAX to the cost per gal. The dye is put in the diesel to signal unlawful use of the fuel by trucking companies when stopped and is a violation and fine.
THANKS FOR THE QUICK RESPONSE.
State: VA - Virginia
Age: Over 65
asked 10 months ago
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DEKE
SPRINGFIELD
on 20kW-6730
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answer 1
Generac’s 20kw automatic home standby generator, model number 6244, is manufactured to run on either a natural gas or liquid propane fuel source; diesel fuel is not an applicable option for these particular models. To learn more about our Diesel standby generators, please visit the following link: http://www.generac.com/all-products....
answered 10 months ago
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GeneracPowerSystems02
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Question

what is the gas pipe line on the Generac 20kw generator

State: NJ - New Jersey
Age: Over 65
asked 10 months ago
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by
Ovar
on 20kW-6730
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The gas meter and gas line should be sized by a independent authorized dealer, based on the volume and pressure required for the generator, as well as the volume and pressure required for existing appliances. We, as the manufacturer, are unable to make these recommendations due to the fact that there are many variables that come into play. The volume and pressure required for the 20kW unit, model number 6244, utilizing natural gas is 308,000 BTU/hr with 3.5-7” of water column, and when utilizing propane is 350,000 BTU/hr with 10-12” of water column. To obtain further specifications or information regarding this unit, please use the product’s model or serial number via the following link: http://www.generac.com/service-supp.... To locate an independent authorized dealer in your local area, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 10 months ago
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GeneracPowerSystems02
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answer 2
The gas meter and gas line should be sized by a Generac dealer or a certified plumber, based on the volume and pressure required for the generator, as well as the volume and pressure required for existing appliances. We, as the manufacturer, are unable to make these recommendations due to the fact that there are many variables that come into play. The volume and pressure required for the 20kW unit, model number 6244, utilizing natural gas is 308,000 BTU/hr with 3.5-7” of water column, and when utilizing propane is 350,000 BTU/hr with 10-12” of water column. To obtain further specifications or information regarding this unit, please use the product’s model or serial number via the following link: http://www.generac.com/service-supp....
answered 10 months ago
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GeneracPowerSystems02
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Question

transfer switch RTSY200A3

How can I get an owners manual without having serial number??
State: OH - Ohio
Age: 55-64
asked 10 months ago
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rj
ohio
on 20kW-6730
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answer 1
Product documentation can be obtained online, by using the product’s model (RTSY200A3) or serial number via the following link: http://www.generac.com/service-supp.... If you are having issues locating your desired documentation online, please contact us directly at 888-GENERAC (436-3722).
answered 10 months ago
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GeneracPowerSystems02
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Question

When does it turn off

State: LA - Louisiana
Age: 45-54
asked 10 months ago
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Rich
United States
on 20kW-6730
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Generac’s 20kw Guardian Series automatic standby generators are manufactured to automatically turn on when an utility outage occurs, and to turn off when utility power returns. Comparatively, these units can be operated manually, which would necessitate turning the unit off by hand, when using the MANUAL setting on the unit’s control board. For further information regarding the operation of our Guardian Series units, please use the product’s model or serial number for searching purposes via the following link: http://www.generac.com/service-supp....
answered 10 months ago
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GeneracPowerSystems02
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Question

What size propane tank is recommended in NorthEast Ohio for model # 6244 18/20kw?

Alternatively, what can be expected to be the hourly burn rate of propane for model #6244 in NE Ohio?
State: OH - Ohio
Age: Over 65
asked 10 months ago
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Bill
Novelty
on 20kW-6730
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Generac’s 20kw Guardian Series automatic standby generator, model number 6244, requires the use of a tank sized to a 250 gallon minimum, regardless of the installation site. Please note, however, that numerous factors may play a part in determining the tank deemed necessary for your personal installation (i.e. temperature climate, desired loads, etc.). The minimum tank size for your application can be determined by a local certified plumber, gas supplier, or by a Generac independent authorized dealer. Moreover, when operating on a liquid propane fuel source at full load, the unit will consume 3.85 gal/hr (14.57 L/hr); the fuel pressure requirements for full load operation is 350,000 btu/hr and 10-12” water column. This information, along with other product-related specifications, can be located online by using the product’s model or serial number here: http://www.generac.com/service-supp.... To locate a Generac independent authorized dealer in your area for assistance, please visit: http://www.generac.com/dealer-locat....
answered 10 months ago
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GeneracPowerSystems02
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Question

Food truck

I need a 20 kw generator for my food truck. Are these generators durable enough and reliable enough to withstand being used several times a week as my main power source?
State: FL - Florida
Age: 45-54
asked 11 months ago
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Froyo
on 20kW-6730
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answer 1
Generac’s automatic standby generators require permanent installation. As these units require either being hooked up to a 250-gallon propane tank, or a natural gas line, they are not manufactured for portable use. Moreover, utilizing the unit for prime power would also negate the product’s warranty. If you are interested in our portable generators, which could be used to power loads on a food truck, please visit the following link: http://www.generac.com/all-products.... If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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GeneracPowerSystems02
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Question

Does Model 6244 include PMM

Besides the transfer switch, what other specific parts (please supply part or model numbers) numbers are included with this 6244 model if any.
asked 11 months ago
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bas1995
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answer 1
Generac’s automatic standby generator, model number 6244, includes an external main circuit breaker, system status and maintenance interval LED indicators, a GFCI duplex outlet, composite mounting pad and fascia kit, model 5666. While this particular model is pre-packaged with a 200a Smart Switch transfer switch, model RTSY200A3, it does not include a PMM starter kit, model 6199, or any additional, individual PM modules, model(s) 6186. Further information regarding this and other Generac models can be located online, by using the model or serial number of a particular product here: http://www.generac.com/service-supp....
answered 11 months ago
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GeneracPowerSystems02
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Question

transfer switch

What size transfer switch comes with the 20kw gaurdian generator. 200amp im guesssing. If I need a 400amp switch for my home then what is the price difference between the transfer switches only.
asked 11 months ago
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mike
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answer 1
Generac’s 20kw Guardian Series automatic standby generator, model number 6244, comes with a 200 amp Smart Switch transfer switch; alternative models do not come with a transfer switch included. In the event that your home’s configuration requires a different transfer switch, we would recommend contacting an independent authorized dealer in your local area. These businesses will not only be able to install your generator and associated transfer switch, but will also be able to provide you with any pricing discrepancies between two different transfer switches. If you have any other comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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GeneracPowerSystems02
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Question

How much propane does the 20 kw generator use?

State: FL - Florida
Age: Over 65
asked 11 months ago
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Stan
key west
on 20kW-6730
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When operating at full load on a liquid propane vapor fuel source, Generac’s 20kw Guardian Series automatic standby generator will consume 3.85 gal/hr (14.57 L/hr). Furthermore, the required fuel pressure that the unit requires on a liquid propane vapor fuel source is 350,000 btu/hr, and 10-12” water column. If you have any other product-related inquiries, product documentation and specifications can be located online by using the unit’s model or serial number here: http://www.generac.com/service-supp....
answered 11 months ago
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GeneracPowerSystems02
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Question

Location

How close to the house can I locate the Guardian 20 kW? I have 30 " from the face of the house to my required front yard setback. I would be approximately 4' from my existing gas meter.
asked 1 year ago
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gg
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Generac’s Guardian Series air cooled automatic standby generators require a minimum clearance of 36” from the ends (short sides) of the generator. However, the distance required from the unit to any window, vent, door, opening into the home, and trees, plants or shrubs over 12” in height is a minimum of 60”. Also, the Guardian Series automatic standby generators feature a one hour fire rated enclosure, and are in compliance with NFPA 37 Article 4.1.4 Condition 2 for clearance from combustible construction. This means that the back side of the generator can be installed a minimum of 18” from a surface. Further information on proper installation can be found in the installation guidelines. A copy of the installation guidelines can be located by searching the model or serial number for the generator here: http://www.generac.com/Service/Manu.... In addition to consulting any installation-related documents, we would also recommend checking your local codes, to verify the appropriate configuration of your installation, as such ordinances will supersede any of our recommendations.
answered 1 year ago
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GeneracPowerSystems02
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Question

can i install a natual gas generac generater in my garage

i would like to install a n/g 17kva generac generator in my garage and vent it to the outside like i do my natural gas furnace.i sometimes have snow drifts 15 to 20 feet high. i am worried about cooling air to the generator and the weight of the snow in the spring
Age: Over 65
asked 1 year ago
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smitty
canada
on 20kW-6730
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answer 1
Generac’s automatic standby generators are manufactured for outdoor use only. Moreover, proper spacing from any wall openings, structures, or surfaces should be followed, in order to properly install an unit within the parameters set in the unit’s owner’s manual; failure to follow these instructions will void the product’s warranty. Even if ventilation is provided to the storage space in which the unit is placed, an indoor installation is not recommended, as it can potentially lead to overheating and/or a deadly carbon monoxide gas build-up. Considering this, the unit should only be appropriately installed outdoors. If the generator is needed in an area in which snow build up is a common issue, please note that the unit’s owner’s manual recommends clearing snow from the vicinity of the generator, to ensure that it will operate appropriately, when needed. If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

Can unit be used for main power supply for long periods?

State: MO - Missouri
Age: 45-54
asked 1 year, 1 month ago
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Kelsey
Stockton
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answer 1
For the Guardian Series automatic standby generators, we recommend shutting the unit down after every 24 hours of operation to check oil levels and other maintenance items, such as the air filter. In the event that you will be away from the unit for extended periods of time, we recommend asking a trusted neighbor or family member to check on the unit in the event of an outage. The generator’s do feature a low oil pressure shut down alarm, however, allowing the unit to run at low oil can still cause permanent damage. Please note that these units are intended for backup power in the event of a utility outage, and that damage to the unit due to abuse, negligence, or use as a prime power source where no utility service exists is not covered under the product’s warranty.
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

Elevation derating factor?

I live at 4700 feet elevation and am considering purchasing a Generac Guardian series 20 kW to be run on natural gas. How much is the power output derated for this elevation?
State: NV - Nevada
Age: Over 65
asked 1 year, 1 month ago
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NVGeo
Washoe County
on 20kW-6730
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A few factors play a role in determining a derated output for a particular generator. When sizing, it should be taken into consideration that the maximum power decreases about 3.5% for each 1,000 feet above sea level and will also decrease about 1% for each 6°C (10°F) above 16°C (60°F) ambient temperature, meaning a larger unit may be required to power the items desired to be covered during an outage situation. To determine what limitations a higher altitude will create for your unit, or to assess the appropriate generator for your home back-up power needs, we would recommend contacting an independent authorized dealer in your local area. To find an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

ATS sizing

My house has a 200A main service panel which feeds a 100A subpanel. All the circuits I want to backup are in the subpanel. Can I use a 100A non service rated Smart switch such as the RTSR 100A3 between the main panel and the subpanel to connect the 20 kW generator to subpanel?
State: NV - Nevada
Age: Over 65
asked 1 year, 1 month ago
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NVGeo
Washoe County
on 20kW-6730
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answer 1
Due to the fact that your required configuration is determined by various aspects such as the loads to be powered in an outage, the electrical set-up of your home, and the local codes or ordinances in your area, we are unable to determine which switch should be utilized in your existing installation. We recommend speaking with an independent authorized dealer in your local area, to determine the best generator and transfer switch set up for your application. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

what is the square footage that a 20kw unit can handle

State: TN - Tennessee
Age: 55-64
asked 1 year, 1 month ago
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harvey
arlington
on 20kW-6730
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answer 1
The loads required in a house will vary, and are not determined by the square footage of the home, but are determined by the items you deem necessary to run in an outage situation. To properly determine the correct generator for your needs, we recommend working with an independent authorized dealer in your local area, as they will be able to determine the correct size generator to meet your needs. To locate an independent authorized dealer closest to you, please use your postal code for searching purchases here: http://www.generac.com/dealer-locat....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

Whay voltage output is offered? Will the unit produce 480 voltage?

My application requires 480 volts will this unit produce it?
State: AL - Alabama
Age: 55-64
asked 1 year, 1 month ago
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Fish head
Auburn
on 20kW-6730
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answer 1
Generac’s 20kW Guardian Series automatic standby generator, model number 6244, features a rated voltage of 120/240. If you are interested in a unit that can provide an output voltage of 277/480, we would recommend considering one of our larger liquid cooled units. To obtain further information on this particular series of generators, please visit the following link: http://www.generac.com/all-products....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

Can the unit be positioned sideways as opposed to lengthwise?

The dimensions of the unit preclude it from being situated in the desired location in the traditional position. Can it be situated sideways?
State: GA - Georgia
Age: 55-64
asked 1 year, 1 month ago
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Dan
Evans
on 20kW-6730
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answer 1
In order to ensure that your unit is properly configured in association with your local codes, we would recommend referring to an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/service-supp....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

reset inspect battery alarm on 20kw uni??t..I have inspect battery alarm on the remote also

State: NJ - New Jersey
Age: 55-64
asked 1 year, 1 month ago
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stevekos
galloway nj
on 20kW-6730
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answer 1
To reset the Inspect Battery alarm, first inspect the unit’s battery and the associated connections to ensure that they will efficiently power the unit, when needed. Secondly, per the unit’s owner’s manual, put the unit into the OFF position via the unit’s control panel, and press the ENTER button to clear the alarm. Following these steps should also negate the alarm’s reading on the associated remote. To find this information in your unit’s documentation, please use the product’s model or serial number here: http://www.generac.com/service-supp....
answered 1 year, 1 month ago
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GeneracPowerSystems02
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Question

Does the Generac 20kw have a muffler attached to new model? If yes can additional sound reduction be achieved?

Does the Generac 20kw new model have a muffler installed? If yes can additional sound reduction be added.

David
State: AR - Arkansas
Age: Over 65
asked 1 year, 2 months ago
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Dave
Little Rock
on 20kW-6730
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answer 1
Generac’s current 20kw Protector Series automatic standby generator, model RD020, features an enclosure that includes a critical grade muffler, which is mounted inside the unit to prevent injuries and maximize sound dampening. We as the manufacturer are unable to recommend making any modifications to the unit post-manufacturing, as such adjustments will void the product’s warranty. If you have any other product-related comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 year, 2 months ago
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