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Customer questions and answers for
Generac Power Systems 20kW-6730

Customer questions and answers:
491 Questions
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Customer questions and answers for Generac Power Systems 20kW-6730

Question

are there 5 or 6 control wires from generator to transfer switch

20k air cooled generac
State: NY - New York
Age: 55-64
This product will backup: Entire Home
asked 1 year, 8 months ago
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john
HOPEWELL JUNCTION
on 20kW-6730
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answer 1
Their are 3 ATS DC control wires .And 2 sensing and 1 load or battery charger supply wires. Makes a total of 6 wires . Always good precaution to run spares , especially if distances of wire pull are long.
State: TX - Texas
Age: 35-44
answered 11 months ago
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by
Ferezco
Poteet
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Question

20kw propane distance from the regulator

State: NJ - New Jersey
Age: Over 65
This product will backup: Well/Water Pump
asked 1 year, 8 months ago
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rich
29 mountain spring drive
on 20kW-6730
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answer 1
Propane regulator distance is not as important as long as your distance is sized properly according to Generac specification . Please refer to your installation guide for proper gas specifications.
State: TX - Texas
Age: 35-44
answered 11 months ago
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Ferezco
Poteet
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Question

In the event of a prolonged power outage, what is the consumption rate of propane in gallons per day ?

State: CO - Colorado
Age: 45-54
This product will backup: Entire Home
asked 1 year, 7 months ago
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Mtn. Dweller
Idaho Springs
on 20kW-6730
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answer 1
To give proper answer , three questions need to be answer. 1 Type of ATS, 2. Size of generator and 3. What is your total amps while this is happening at gen load lugs.
State: TX - Texas
Age: 35-44
answered 11 months ago
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by
Ferezco
Poteet
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Question

Re 20K smart switches

I must have the switch located outside. Is the enclosure designed for outside installation and if so what are the requirements?
State: PA - Pennsylvania
Age: Over 65
asked 11 months ago
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by
roadrunner
Northeast
on 20kW-6730
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answer 1
Generac has switches available for interior use or exterior use. The spec of enclosure regardless of model you want to use is a nema 3 enclosure which is specifically design to withstand outdoor climate conditions. For your info interior enclosures will have a nema 1 rating . I hope this has answered your question.
State: TX - Texas
Age: 35-44
answered 11 months ago
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by
Ferezco
Poteet
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answer 2
Generac’s automatic standby generators and associated transfer switches are typically recommended to be installed as close to the fuel source and incoming utility meter as possible. The Smart Switch included with the 20kw Guardian Series automatic standby generator, model number 6244, can be installed outdoors; it features a NEMA 3R enclosure, making it suitable for both indoor and outdoor installations. Your fuel line installer and certified electrician will be able to appropriately size the fuel line and wiring for installation to ensure there are no loss in fuel pressure or voltage drop due to the distances. The unit can also be installed as far away as necessary, provided that the proper wire gauge and fuel pipe size is utilized. Depending on your existing set up and backup power needs, the installing electrician will be able to determine the best location for the transfer switch. Further information on proper installation can be found in the installation guidelines provided with the unit. We recommend discussing the installation with your electrician or installer, as state and local codes may vary, and will supersede manufacturer recommendations for installation. To locate an independent authorized dealer for installation assistance, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat.... If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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by
GeneracPowerSystems02
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Question

How do I change the start time on the generator?

Fro when the power goes out until the generator starts
State: MN - Minnesota
Age: 18-24
asked 11 months ago
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by
Mort24
Madison
on 20kW-6730
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answer 1
Generac’s Guardian Series automatic standby generators feature a start-up delay time of 2-1500 seconds; this setting is followed by a 5-second generator warm-up. If the start-up delay on your unit is different than what you desire or expected, please contact an independent authorized service provider in your local area, to have the time adjusted. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locat....
answered 11 months ago
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GeneracPowerSystems02
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Question

Yellow light on after service??

Just had service on my Generac 10 KW standby guardian series generator. First installed 12-6-2012. Yellow light came on around 12-6-2013. service just completed by installer. Yellow light still on. Service man says everything is fine?? Why does yellow light not go off?? Thank you for info
State: WV - West Virginia
Age: 55-64
This product will backup: Entire Home
asked 1 year, 4 months ago
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Pam
Parkersburg
on 20kW-6730
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answer 1
The serviceman probably did not reset the "oil change required" alarm. Open the top and hold down the enter button to reset the alarm. The yellow light should go off. If that doesn't work, check your manual or do an Internet search to find out how to reset the alarm. It's really pretty simple.
answered 11 months ago
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by
dadman53
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Question

Use of AC contacts

Can my 6244 be installed without connecting the 24v low voltage thermostat wires for my air conditioner? I have only one AC and it would be difficult to get the 24v bell wire out to the generator. If I don't place anything on that load management module won't the AC simply come on when the electricity is restored by the generator. I realize that one losses the load management feature this way but as long as too great a demand is not being put on the generator all the appliance which are on (including AC thermostat calling for cooling) should operate shouldn't they?
State: AZ - Arizona
Age: Over 65
asked 11 months ago
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by
Mike
Camp Verde
on 20kW-6730
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answer 1
Generac’s 20kw Guardian Series automatic standby generator, model number 6244, features a rating of 20,000 watts and 83.3 amps on a liquid propane fuel source, and 18,000 watts and 75 amps on a natural gas fuel source. We recommend ensuring that the loads that you desire to provide back-up power to not exceed these ratings. To ensure that your installation is appropriately configured, we recommend working with an independent authorized dealer in your local area. To locate an independent authorized dealer in closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 11 months ago
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by
GeneracPowerSystems02
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Question

Can they be installed in a warehouse with proper ventilation?

State: ON - Ontario
Age: 55-64
asked 11 months ago
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Marco
Hamilton
on 20kW-6730
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answer 1
Generac’s air-cooled automatic standby generators are manufactured to be installed in outdoor environments only. Even if the unit is properly ventilated, overheating and carbon monoxide-related concerns will still exist. As we do not have specifications on how to appropriately ventilate an unit via an indoor installation, we are unable to provide any sort of coverage for potential damage or issues incurred from such a set-up. If you have any other product-related inquiries, please contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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by
GeneracPowerSystems02
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Question

How much does installation cost?

State: FL - Florida
Age: 45-54
This product will backup: Entire Home
asked 3 years, 6 months ago
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by
Chuck
Fort Lauderdale
on 20kW-6730
+1point
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6 answers
Answers
answer 1
For a 20kw with 20' of gas and a max of 20' to your panel.....approx. $7 - 8K . This is in Houston, Tx. If you sub plumbing and elec. out...and pull your own permit you can save some $.
State: TX - Texas
Age: Over 65
answered 11 months ago
Customer avatar
by
pete3
Houston
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answer 2
In the neighborhood of $10,000 +\- $1,000 depending on your specific home/layout. Great piece of mind for the next storm!
State: FL - Florida
Age: 55-64
answered 1 year, 2 months ago
Customer avatar
by
Stevie Ray
Pensacola
+1point
1out of 1found this answer helpful.
answer 3
I live in NJ and it ended up costing about $10,500 total including the price of the generator/transfer switch ($4500 through amazon). I poured concrete slab $30, Permits were $268, Electrician was $2650, Plumber $1500, and PSEG $1400 for new gas meter because my old one wouldn't supply enough fuel for all appliance and generator. I assume the price could vary significantly based on location of generator relative to utilities, materials, trenching, and any applicable utility upgrades needed such as meter or new gas service lines.
State: NJ - New Jersey
Age: 25-34
This product will backup: Entire Home
answered 1 year, 6 months ago
Customer avatar
by
philsnj
NJ
+4points
4out of 4found this answer helpful.
answer 4
This is a difficult question to answer but we get it all the time. The equipment itself is a standard price. Installation is sometimes very simple depending on the location of the generator. We found that using the load centers can save customers a lot of money for time and materials for the electrical install. If the unit is propane, many times the propane company will install the piping for a lower price in order to gain you as a customer to buy fuel from. There are many variables with every installation. We usually can give customers a range on what it will cost based on previous installs. Best thing to do is call and have us come out to give you a more accurate price on the entire job. We offer turn key installation and back it up with certified tech's to handle any service/warranty work. We always have someone ready to answer your call and answer any questions you may have. - John - Bay State Generator
State: MA - Massachusetts
Age: 35-44
This product will backup: Entire Home
 
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answered 2 years, 10 months ago
Customer avatar
by
BayStateGenerator
Boston, MA
-16points
1out of 18found this answer helpful.
answer 5
My cost of installation by a professional Generac dealer was roughly equivalent to the cost of the generator. Contact a local Generac dealer for a quote.
State: IL - Illinois
Age: 45-54
This product will backup: Entire Home
answered 3 years ago
Customer avatar
by
hokie21
Hawthorn Woods
+10points
11out of 12found this answer helpful.
answer 6
Installation really varies, due to the specific needs of every customer, as well as local building codes and requirements. We recommend contacting a local Generac dealer to find out the particular cost of an installation at your home. Many dealers will not charge for a site visit to discuss your needs and provide you with an estimate. To find one near you, please visit http://www.generac.com/Service/Deal...
answered 3 years, 6 months ago
Customer avatar
by
GeneracPowerSystems
-5points
2out of 9found this answer helpful.
Question

size to start 2- 5 ton ac units

asked 11 months ago
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by
jr
on 20kW-6730
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answer 1
Unfortunately, we are unable to size an unit via online correspondence. In order to determine the right size generator for your backup power needs, we would recommend working with an independent authorized dealer in your local area. To locate the independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 11 months ago
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by
GeneracPowerSystems02
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Question

Want to elevate my 20kW 6244 Generac Power Generator during the install

I have the pea gravel that I will use for the 4 inches base . Wanted to use concrete cinder blocks to which I would attach your provided base. Please advise
State: NJ - New Jersey
Age: Over 65
asked 11 months ago
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by
Ovar
Flanders
on 20kW-6730
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answer 1
We as the unit’s manufacturer would not recommend attaching the base of our Guardian Series standby generators to cinder blocks, as cinder blocks, pavers, or bricks are unable to carry or transfer the weight and vibration of the generator appropriately. Please note, however, that a pea gravel base (or cement pad) are acceptable for the proper installation of your specific product. To ensure that the unit is installed in accordance with our manufacturer’s recommendations, along with local code, we would recommend contacting an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 11 months ago
Customer avatar
by
GeneracPowerSystems02
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Question

we have no gas in our small community, only oil & electricity

Can the same diesel fuel, also called home heating oil that is used for household furnaces, as well as, off-road usages for farm equipment/generators, be used? HOME HEATING OIL IS DIESEL FUEL, except that it contains a dye because it has NO FUEL TAX to the cost per gal. The dye is put in the diesel to signal unlawful use of the fuel by trucking companies when stopped and is a violation and fine.
THANKS FOR THE QUICK RESPONSE.
State: VA - Virginia
Age: Over 65
asked 11 months ago
Customer avatar
by
DEKE
SPRINGFIELD
on 20kW-6730
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answer 1
Generac’s 20kw automatic home standby generator, model number 6244, is manufactured to run on either a natural gas or liquid propane fuel source; diesel fuel is not an applicable option for these particular models. To learn more about our Diesel standby generators, please visit the following link: http://www.generac.com/all-products....
answered 11 months ago
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by
GeneracPowerSystems02
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Question

what is the gas pipe line on the Generac 20kw generator

State: NJ - New Jersey
Age: Over 65
asked 11 months ago
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by
Ovar
on 20kW-6730
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answer 1
The gas meter and gas line should be sized by a independent authorized dealer, based on the volume and pressure required for the generator, as well as the volume and pressure required for existing appliances. We, as the manufacturer, are unable to make these recommendations due to the fact that there are many variables that come into play. The volume and pressure required for the 20kW unit, model number 6244, utilizing natural gas is 308,000 BTU/hr with 3.5-7” of water column, and when utilizing propane is 350,000 BTU/hr with 10-12” of water column. To obtain further specifications or information regarding this unit, please use the product’s model or serial number via the following link: http://www.generac.com/service-supp.... To locate an independent authorized dealer in your local area, please use your postal code for searching purposes here: http://www.generac.com/dealer-locat....
answered 11 months ago
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by
GeneracPowerSystems02
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answer 2
The gas meter and gas line should be sized by a Generac dealer or a certified plumber, based on the volume and pressure required for the generator, as well as the volume and pressure required for existing appliances. We, as the manufacturer, are unable to make these recommendations due to the fact that there are many variables that come into play. The volume and pressure required for the 20kW unit, model number 6244, utilizing natural gas is 308,000 BTU/hr with 3.5-7” of water column, and when utilizing propane is 350,000 BTU/hr with 10-12” of water column. To obtain further specifications or information regarding this unit, please use the product’s model or serial number via the following link: http://www.generac.com/service-supp....
answered 11 months ago
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by
GeneracPowerSystems02
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Question

transfer switch RTSY200A3

How can I get an owners manual without having serial number??
State: OH - Ohio
Age: 55-64
asked 1 year ago
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rj
ohio
on 20kW-6730
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answer 1
Product documentation can be obtained online, by using the product’s model (RTSY200A3) or serial number via the following link: http://www.generac.com/service-supp.... If you are having issues locating your desired documentation online, please contact us directly at 888-GENERAC (436-3722).
answered 11 months ago
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GeneracPowerSystems02
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Question

When does it turn off

State: LA - Louisiana
Age: 45-54
asked 1 year ago
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Rich
United States
on 20kW-6730
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answer 1
Generac’s 20kw Guardian Series automatic standby generators are manufactured to automatically turn on when an utility outage occurs, and to turn off when utility power returns. Comparatively, these units can be operated manually, which would necessitate turning the unit off by hand, when using the MANUAL setting on the unit’s control board. For further information regarding the operation of our Guardian Series units, please use the product’s model or serial number for searching purposes via the following link: http://www.generac.com/service-supp....
answered 1 year ago
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GeneracPowerSystems02
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Question

What size propane tank is recommended in NorthEast Ohio for model # 6244 18/20kw?

Alternatively, what can be expected to be the hourly burn rate of propane for model #6244 in NE Ohio?
State: OH - Ohio
Age: Over 65
asked 1 year ago
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Bill
Novelty
on 20kW-6730
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answer 1
Generac’s 20kw Guardian Series automatic standby generator, model number 6244, requires the use of a tank sized to a 250 gallon minimum, regardless of the installation site. Please note, however, that numerous factors may play a part in determining the tank deemed necessary for your personal installation (i.e. temperature climate, desired loads, etc.). The minimum tank size for your application can be determined by a local certified plumber, gas supplier, or by a Generac independent authorized dealer. Moreover, when operating on a liquid propane fuel source at full load, the unit will consume 3.85 gal/hr (14.57 L/hr); the fuel pressure requirements for full load operation is 350,000 btu/hr and 10-12” water column. This information, along with other product-related specifications, can be located online by using the product’s model or serial number here: http://www.generac.com/service-supp.... To locate a Generac independent authorized dealer in your area for assistance, please visit: http://www.generac.com/dealer-locat....
answered 1 year ago
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GeneracPowerSystems02
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Question

Food truck

I need a 20 kw generator for my food truck. Are these generators durable enough and reliable enough to withstand being used several times a week as my main power source?
State: FL - Florida
Age: 45-54
asked 1 year ago
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Froyo
on 20kW-6730
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answer 1
Generac’s automatic standby generators require permanent installation. As these units require either being hooked up to a 250-gallon propane tank, or a natural gas line, they are not manufactured for portable use. Moreover, utilizing the unit for prime power would also negate the product’s warranty. If you are interested in our portable generators, which could be used to power loads on a food truck, please visit the following link: http://www.generac.com/all-products.... If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

Does Model 6244 include PMM

Besides the transfer switch, what other specific parts (please supply part or model numbers) numbers are included with this 6244 model if any.
asked 1 year ago
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bas1995
on 20kW-6730
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answer 1
Generac’s automatic standby generator, model number 6244, includes an external main circuit breaker, system status and maintenance interval LED indicators, a GFCI duplex outlet, composite mounting pad and fascia kit, model 5666. While this particular model is pre-packaged with a 200a Smart Switch transfer switch, model RTSY200A3, it does not include a PMM starter kit, model 6199, or any additional, individual PM modules, model(s) 6186. Further information regarding this and other Generac models can be located online, by using the model or serial number of a particular product here: http://www.generac.com/service-supp....
answered 1 year ago
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GeneracPowerSystems02
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Question

transfer switch

What size transfer switch comes with the 20kw gaurdian generator. 200amp im guesssing. If I need a 400amp switch for my home then what is the price difference between the transfer switches only.
asked 1 year ago
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mike
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answer 1
Generac’s 20kw Guardian Series automatic standby generator, model number 6244, comes with a 200 amp Smart Switch transfer switch; alternative models do not come with a transfer switch included. In the event that your home’s configuration requires a different transfer switch, we would recommend contacting an independent authorized dealer in your local area. These businesses will not only be able to install your generator and associated transfer switch, but will also be able to provide you with any pricing discrepancies between two different transfer switches. If you have any other comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 year ago
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GeneracPowerSystems02
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Question

How much propane does the 20 kw generator use?

State: FL - Florida
Age: Over 65
asked 1 year ago
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Stan
key west
on 20kW-6730
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answer 1
When operating at full load on a liquid propane vapor fuel source, Generac’s 20kw Guardian Series automatic standby generator will consume 3.85 gal/hr (14.57 L/hr). Furthermore, the required fuel pressure that the unit requires on a liquid propane vapor fuel source is 350,000 btu/hr, and 10-12” water column. If you have any other product-related inquiries, product documentation and specifications can be located online by using the unit’s model or serial number here: http://www.generac.com/service-supp....
answered 1 year ago
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