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Customer questions and answers for
Generac Power Systems GP5500

Customer questions and answers:
209 Questions
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227 Answers
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Customer questions and answers for Generac Power Systems GP5500

Question

can you make the 5500 generator elctric start

State: PA - Pennsylvania
Age: 55-64
This purchase was for: Home Backup Power
asked 2 years, 5 months ago
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by
b weaver
nazareth
on GP5500
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answer 1
At this time, Generac does not have any accessories available to convert a pull start unit to electric start.
answered 2 years, 5 months ago
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GeneracPowerSystems
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Question

What type of alternator does the gp5500 have?

This purchase was for: Home Backup Power
asked 2 years, 5 months ago
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by
allen
on GP5500
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answer 1
The alternator is a brushed alternator with voltage regulation.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

Whats the differance between the 5737 and5939 ?

State: MA - Massachusetts
Age: 55-64
asked 2 years, 5 months ago
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by
Paul
on GP5500
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answer 1
Functionally both units are the same. The 5939 has been approved for sale in all states except California, which has more strict emissions requirements. The 5737 has been approved for sale in California.
answered 2 years, 5 months ago
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GeneracPowerSystems
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Question

Does GP5000, 5500 and 6500 have the same 389cc OHV engine?

The engine spec in all these three models is 389cc. Are they the same engine powering different output generator or are they slightly modified engines to match the different sized gen. Also, are the engines manufactured oversea as with the whole machine? Thank you!
State: MA - Massachusetts
Age: 45-54
This purchase was for: Home Backup Power
asked 2 years, 5 months ago
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by
MinMet
Worcester
on GP5500
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answer 1
They are the same engine on all three units. The modifications are made to the alternator to allow for additional output in the larger units.

These engines are manufactured to our specifications by a partner overseas.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

is there an extension cord available from the GP5500 to a clothes dryer plug

State: MA - Massachusetts
Age: 45-54
This purchase was for: Home Backup Power
asked 2 years, 5 months ago
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by
tom
worcester
on GP5500
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answer 1
We can't emphasize enough the danger associated with connecting a portable generator directly to your home's electrical system via one of the existing receptacles, like your dryer plug. This is called backfeeding, and during an outage it can send electricity back over utility power lines and injure or kill utility workers. Additionally, when utility power does return, it can damage your generator and your home's electrical system, and even cause a fire.

You can, however, safely connect a portable generator to your home's electrical supply with a manual transfer switch. A manual transfer switch acts as an interface between the generator and your home's electrical supply. Generac does not manufacture manual transfer switches, but an electrician or authorized Generac dealer (http://goo.gl/fDlS1) can recommend one for you. To work properly, you will need a three-pole transfer switch. Additionally, because Generac portable generators are bonded neutral while most transfer switches are floating neutral, you will need a transfer switch that also switches the neutrals.
answered 2 years, 5 months ago
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GeneracPowerSystems
+1point
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Question

width of generator

can someone tell me the actual width of the gp6500 and gp5500
without the wheels attached?
thank you
asked 2 years, 5 months ago
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by
wolf
on GP5500
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answer 1
It is approximately 20.6" wide.
answered 2 years, 3 months ago
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Generac1
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Question

Portable Generator Shelter

I know I need to run my new generator outside about 15 feet away from my house. Since it's likely that when I'll need it for backup power, the weather conditions will not be ideal, how well do I need to protect it from the rain/ and snow? I'm thinking about building a basic teepee style "sandwich board" cover out of two 4x4 pieces of plywood and a piano hinge (leaving two sides open for ventilation). Any suggestions/reccomendations?
State: PA - Pennsylvania
Age: 35-44
This purchase was for: Home Backup Power
 
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asked 2 years, 5 months ago
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Tom
Exton
on GP5500
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answer 1
While we appreciate what you are trying to accomplish, we do not recommend any kind of shelter or cover for the generator while it is in operation. Such a shelter/cover could impede ventilation, contact hot surfaces, etc., which could lead to safety issues, as well as result in issues with generator performance.
answered 2 years, 4 months ago
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by
GeneracPowerSystems
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Question

what is the decibel rating of gp5500 when the generator is running?

For purposes of comparison, how loud is the gp5500 generator?
Please supply the decibel rating when the generator is running at either full load or half load or both.
State: NH - New Hampshire
asked 2 years, 5 months ago
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SRG
on GP5500
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answer 1
Generac does not test the sound level of its portable generators, because there is no industry standard, and any results could be misleading. However, the sound level of this generator is comparable to many portable generators on the market.
answered 2 years, 4 months ago
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by
GeneracPowerSystems
-4points
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Question

Grounding a GP5500 connected to transfer switch

During an outage I would connect my new GP5500 to my home via a transfer switch using the cord with the l14-30 connector. When I wired the transfer switch, I connected the green ground wire to the panel ground bus. Is this sufficient ground or would Generac still recommend a grounding rod be connected?
State: MA - Massachusetts
Age: 35-44
This purchase was for: Home Backup Power
asked 2 years, 4 months ago
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by
John
North of Boston
on GP5500
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answer 1
We recommend consulting with an authorized Generac dealer who can offer advice based upon your specific application. To find one near you, please visit http://www.generac.com/Service/Deal.... Also, Generac portable generators require three-pole manual transfer switches. Additionally, because all Generac portable generators are bonded neutral and most manual transfer switches are floating neutral, you need a transfer switch that also switches the neutrals.
answered 2 years, 4 months ago
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by
GeneracPowerSystems
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Question

Does this come with any power cord outlets?

asked 2 years, 4 months ago
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by
Rachel.B
on GP5500
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answer 1
It sounds like you are asking about a power cord. This unit does not include a power cord.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

What brand of engine do the generators have?

State: NH - New Hampshire
Age: 55-64
This purchase was for: Home Backup Power
 
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asked 2 years, 4 months ago
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by
otot
Merrimack
on GP5500
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answer 1
This unit features a Generac OHV engine.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

can i get 240 volts from both 120 volt receptacles

asked 2 years, 4 months ago
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by
sonny
on GP5500
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answer 1
No, that is not possible.
answered 2 years, 3 months ago
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Generac1
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Question

Do not have one

On the GP5500 portable generator is the 2.3.2 120/240 vac 30 amp receptacle (in figure6) in the owner's manual protected with a GFCI breaker in it? If so, with the neutrals that are bonded to the frame, will this create a problem with an electrician who plans to hook up a interlock kit to my home circuit board? If this is not possible and the electrician instead hooks up a transfer switch alongside my circuit panel should such trabsfer switch contain a 3 pole switch that enables neutrals to be switched?
State: MA - Massachusetts
Age: 55-64
This purchase was for: Home Backup Power
asked 2 years, 4 months ago
Customer avatar
by
Buford
on GP5500
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answer 1
The 30A receptacle is not GFCI protected. However, for this unit to function properly with a manual transfer switch (we always recommend using a manual transfer switch with our portable generators), you will need one that is a 3-pole switch, and one that also switches the neutrals.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

POWERING TV'S AND GAMING SYSTEMS

CAN I USE THE GENERAC GP5500 TO POWER TV'S AND AND GAMING SYSTEMS(IE.. PLAYSTATION 3 ,XBOX 360,NINTENDO Wii). IF NOT CAN U RECOMMEND ME TO ONE.
State: CA - California
Age: 25-34
This purchase was for: Other
asked 2 years, 4 months ago
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by
GAMING TRUCK
LOS ANGELES
on GP5500
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answer 1
The GP Series can be used to power electronics, including TVs and gaming systems.
answered 2 years, 4 months ago
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GeneracPowerSystems
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Question

My generator is less than 120 days old, last ran it in october with no problems;Now it will not crank. Spark plug good,fuel comes from filter-ideas?.

State: VA - Virginia
Age: 45-54
This purchase was for: Home Backup Power
asked 2 years, 3 months ago
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by
Mike
VA Beach
on GP5500
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answer 1
In looking at the troubleshooting guide in the manual, there are several areas to check -
Clean or replace the air filter
Turn fuel-shutoff on
Drain fuel and fill with fresh fuel
Low oil level
Connect wire to spark plug
Put choke knob to "no choke" positioin

Here's a link to the manual for review: http://goo.gl/QjvE2
You may need to contact a portable dealer for additional support. To find a dealer use our locator:
http://www.generac.com/Residential/DealerLocator/
answered 2 years, 3 months ago
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Generac1
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Question

Can your GP5500 be converted to either propane or natural gas?

I read a previous question but the answer was not complete. Can the GP5500 be converted to LP and NG without warranty issues? If so, what aftermarket converstion kits are approved to use? The LP3250 is not enough power for my needs.
State: NY - New York
Age: 45-54
This purchase was for: Home Backup Power
asked 2 years, 3 months ago
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by
John
Irvington
on GP5500
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answer 1
At this time, Generac does not offer any accessories or conversion kits for its portable generators to run on natural gas or propane. We also do not recommend such conversion, for safety and performance reasons. If you are considering a natural gas or propane generator, and need more than 3250 watts, we recommend Generac's CorePower automatic home backup generator. This unit runs on your home's existing natural gas or propane fuel supply, is connected directly to your home's electrical system, and turns on and off automatically in the event of a power outage. With an MSRP of $1799, it is comparable in price to many larger portable generators, but offers you the benefits of an automatic home backup solution.
 
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answered 2 years, 3 months ago
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Generac1
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Question

What is the difference between the GP5000 and the GP5500 models. Also I found Generac GP5500 with different model # ???

Different retailers have Generac GP5500 generators with model #'s like 5939, 6110, 5737 ???
State: IA - Iowa
Age: Over 65
This purchase was for: Home Backup Power
asked 2 years, 3 months ago
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by
Farmall F12
Midwest
on GP5500
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answer 1
What's the difference? It would appear only 500 running watts. You can go to the Generac website, www.generac.com and download the spec sheets for both the GP5000 and the GP5500. I think the GP5500 is just a newer model. The GP5000 is no longer featured on Generac's header page for the GP series, but you can search for it and read all the specifications.

Regarding model numbers, according to the spec sheets, the GP5000 is a model #5622-0, and the GP5500 is a model #5939-0.
State: NJ - New Jersey
Age: Over 65
This purchase was for: Home Backup Power
answered 2 years, 1 month ago
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by
papacheese
Glen Gardner
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Question

extra wheels for my gp5500

Hi i am almost 60 years and not in the best health so I am wanting to put 2 more wheels on my Generac GP5500 one in each corner for a total of 4 wheels so its not so hard for me to move around can this be done or does know of a kit ? thanks
State: MI - Michigan
Age: 55-64
This purchase was for: Home Backup Power
asked 2 years, 3 months ago
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by
Mitch
Allen Park
on GP5500
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answer 1
We do not have such an accessory kit available. You might want to discuss with a Generac dealer, though, as they might know of a third-party solution that will work for you. To find a dealer near you, please visit http://www.generac.com/Service/Deal...
answered 2 years, 3 months ago
Customer avatar
by
GeneracPowerSystems
0points
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Question

What is the oil capacity of the oil tank

State: WA - Washington
Age: 35-44
This purchase was for: Home Backup Power
asked 2 years, 2 months ago
Customer avatar
by
Larry
Washington
on GP5500
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answer 1
The oil capacity will vary depending on the particular model within the GP Series. The specifications for your particular model can be found in your owner’s manual under the “Engine Specifications” section.
answered 2 years, 2 months ago
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GeneracPowerSystems
GeneracPowerSystems
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Question

Fuel Leaking

I received this generator as an early Christmas gift. Started it once to verify everything worked and it did. A month and a half later I went to start it and before I could, gas started leaking from the carburetor the second I turned the fuel switch on. Why is that?

I get the "don't store with fuel in it" deal, but were talking a month and a half. Fuel was new when I put it in. So now what?

Can this be something else. I have read alot on the internet about this model leaking fuel. Is there some sort of recall on a specific part?

Any help would be greatly appreciated.
Thank You
State: MD - Maryland
Age: 35-44
This purchase was for: Home Backup Power
 
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asked 2 years, 2 months ago
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mrzilla
Mid-Atlantic
on GP5500
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answer 1
The fuel bowl works much like your toilit. There is a float with a 'needle' on it, when the bowl fills up with gas the float rises and the needle closes off the fuel flow in the 'seat'. The needle and seat are two machined surfaces with no room for anything else between the mating surfaces but fuel. A small particle can cause the float to 'stick' open and the needle not to close fully. This is what it sounds like has happened to you. You said the fuel was new, was the gas can also? Was it clean? We have seen something as small as a dead spider in the fuel hold open the needle. I suggest you take it to your local Generac dealer and have them inspect the carb.
State: MA - Massachusetts
Age: 45-54
This purchase was for: Other
answered 2 years, 2 months ago
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by
NortheastTractor
Norfolk
-5points
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