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what position should the fuel switch be in when starting?
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I can not find the plug wire assembly in the parts diagram
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what position should the fuel switch be in when starting?
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Customer questions and answers for
Generac Power Systems GP5500

The GP5500 has enough power for emergency use, when you’re not using it for outdoor recreation and DIY projects.
Customer questions and answers:
275 Questions
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309 Answers
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Customer questions and answers for Generac Power Systems GP5500

Question

Power Surge Strips

I blew out two power surge strips on another brand of generator. I bought a new Generac GP5500 and also new power surge strips. The instructions that came with the surge strips said not to use them with a generator. Why would this be and is it true of power surge strips in general or is unusual for strips not to be used with portable generators?
State: VA - Virginia
This purchase was for: Home Backup Power
asked 3 years, 7 months ago
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Ed
Hampton
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It is generally a good idea to use surge protectors for any sensitive or expensive item such as TV’s, computers, or stereo systems, regardless of whether you are running on utility or generator power. However, Generac does not manufacture surge protectors and therefore we are unable to comment as to why the particular surge protector you have purchased states that it is not for use with generators. You will want to contact the surge protector manufacturer to inquire as to why they do not recommend it for such use.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

Where is the generator made? Where is the engine made?

State: VA - Virginia
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 7 months ago
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DJ Hobbies
USA
on GP5500
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answer 1
The GP5500 is manufactured to our specifications by a partner overseas.
answered 3 years, 7 months ago
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GeneracPowerSystems01
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Question

where can i purchase the cord to connect to L14-30R Twist-Lock 120/240V

I just purchased the Generac 5500 portable generator and thought it would come with the 20 ft extension cord with 3 outlets and it didn't. where can i purchase the cord?" do you sell them?
State: VA - Virginia
Age: 55-64
This purchase was for: Home Backup Power
asked 3 years, 7 months ago
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mike
fairfax
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The type of extension cord described above can typically be purchased at a local hardware store or electrical supply store. You will want to ensure that the rating for the cord is listed for the amperage and distance you are interested in. If you are looking for a cord to utilize with your 30 amp receptacle and you have a minimum distance of 35 feet, you will want a cord that is rated for 30 amps at 35 feet, or 30 amps at 50 feet, etc, depending on your distance requirements.
answered 3 years, 7 months ago
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GeneracPowerSystems01
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Question

what is the brand of the motor on the GP SERIES 5500 WATT?

State: VA - Virginia
Age: 35-44
This purchase was for: Home Backup Power
 
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asked 3 years, 7 months ago
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no lights
Culpeper
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answer 1
The GP Series generators use Generac brand OHV engines.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

Battery charger?

Can I hook up a battery charger to the GP5500 without damage to the charger?
State: TX - Texas
Age: 25-34
This purchase was for: Jobsite
asked 3 years, 6 months ago
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sed_4672
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answer 1
The GP5500 can power a wide range of household appliances and items, however the exact items it can cover will vary for each application. You will want to ensure that the battery charger will not exceed the output of the generator. The GP5500 portable generator is rated for a continuous output of 5,500 watts, with a rated amperage of 45.8 amps at 120 volts, or 22.9 amps at 240 volts.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

GP 5500 120/240 Supplied cable

I have a 20 ft 120/240v power cable that came with my 5500. There are 4 female plugs at the end. Two of the female plugs have green dots and the other two female plugs have red dots. What are the dots trying to tell me?
State: VA - Virginia
Age: Over 65
This purchase was for: Home Backup Power
asked 3 years, 6 months ago
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Bulldog3777
Roanoke
on GP5500
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answer 1
The dots on the receptacles of the extension cord are to identify the two separate legs of power provided from the unit. What you will want to do is ensure that the loads you are applying to the unit are balanced across the two legs, meaning if you have two items to plug in, one item should plug into a green dot receptacle and the second should be plugged into a red dot receptacle.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

120/240volt supplied cable use questions.

Can any of the 4 outlets be used for either 240 or 120 volt items and at the same time?. Does it matter which outlet is used?
State: OH - Ohio
Age: Over 65
This purchase was for: Home Backup Power
asked 3 years, 6 months ago
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douginohio
Columbus
on GP5500
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answer 1
The GP5500 portable generator is rated for a continuous output of 5500 watts, with a rated amperage of 45.8 amps at 120 volts, or 22.9 amps at 240 volts. This unit will have a total of five (5) outlets, all of which can be utilized at the same time, as long as the items you are running will not overload the generator. Four (4) of the outlets are 120 volt receptacles, protected by 20 amp circuit breakers. One (1) of the outlets is a 120/240 volt twist lock receptacle, protected by 25 amp circuit breakers. The 120/240 outlet will provide either 120 volts or 240 volts, depending on the rating of the electrical cord you plug into the outlet.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

Is the GP5500 made in the USA?

State: OH - Ohio
Age: Over 65
asked 3 years, 6 months ago
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Ron
East Liverpool
on GP5500
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answer 1
The GP5500 is manufactured to our specifications by a partner overseas.
answered 3 years, 6 months ago
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GeneracPowerSystems01
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Question

GP5500 240 volt plug configuration

I see the 240 volt plug is rated at 30amp, yet there are two 25a breakers on it, which would lead one to believe total supported output to be 50a, closer to the max wattage of the generator. I assume the two 25a breakers are one for each of the 120 volt prongs in the plug, so you could get 25a of service off each coil in the generator. also, in the plug configuration, which are the two hot, which is the common, and which is the ground. Thanks.
State: PA - Pennsylvania
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 5 months ago
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Mike
Pittsburgh
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answer 1
Looking at the true RMS voltage of 250v, the GP5500 will generate 22 amps at it's rated voltage, and up to 27.5 amps at it's peak output. In theroy, the 250v, L14-30 arrrangement, the total power is split between the two branches. At 5500w, each branch will carry 2750w at 125v or 22a. At peak power output, this can go up to 27.5a in each branch.

Regarding the L14-30 pin configuration, the ground (green wire) is the one with the "hook" or "L" shape. The pin opposite the ground is the common return (white wire), and the remaining two, to the left and right of the ground, are the X and Y branches (red or black wires).
State: NJ - New Jersey
Age: Over 65
This purchase was for: Home Backup Power
answered 3 years, 5 months ago
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papacheese
Glen Gardner
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Question

Can 2 GP5500 be ran in parallel if power needs are between 5500 and 11,000?

State: FL - Florida
Age: 55-64
This purchase was for: Home Backup Power
asked 3 years, 5 months ago
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Tom
Naples
on GP5500
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answer 1
The GP Series generators cannot be used in parallel. If you require a generator capable of producing between 5,000 and 11,000 watts, we would recommend considering one of our larger portable units, such as the GP15000.
answered 3 years, 5 months ago
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GeneracPowerSystems01
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Question

Does Generac produce a generator in the 5000/6000 watt range that has electric start? If so, what is the model number?

State: LA - Louisiana
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 5 months ago
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Rotor 316
Lafayette
on GP5500
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answer 1
Currently Generac offers an electric start model for the GP6500E and the XP6500E. For information on the features and current model number for the GP6500E, you can locate the spec sheet here: http://www.generac.com/Portables/GP.... For further information on the features and current model number for the XP6500E, you can locate the spec sheet here: http://www.generac.com/Portables/XP....
answered 3 years, 5 months ago
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GeneracPowerSystems01
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Question

Please answer THD again on GP5500

In your Q&A you said the THD on GP5500 was less then 28%. Is this the correct answer as most electronic equipment require a THD of less then 6%?
State: NC - North Carolina
Age: 55-64
This purchase was for: Home Backup Power
 
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asked 3 years, 5 months ago
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peekjm
Bath
on GP5500
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answer 1
New appliances or sensitive electronics with electronic control boards, such as furnaces, air conditioning units, and televisions, can require total harmonic distortion to be below 5%; the total harmonic distortion for the GP Series portable units will be above 5%. If you are looking for a unit with a cleaner power output, we would recommend considering either our XP Series gasoline powered units or our automatic home standby generators.
answered 3 years, 5 months ago
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GeneracPowerSystems01
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Question

When storing the generator do I have to drain all of the fuel from the tank or can I use the fuel cutoff switch?

I purchased a GP 5500 for hurricane Isaac. It worked great. I have over 24 hour on the meter. I have read from the other questions that I should drain/run out the fuel before I store it. This unit has a fuel cutoff switch. Can I just cut off the fuel with the switch and run the engine until it stops, leaving the gas in the tank? Or should the gas in the tank also be removed?
State: LA - Louisiana
Age: 55-64
This purchase was for: Home Backup Power
asked 3 years, 5 months ago
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LYD
Slidell
on GP5500
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answer 1
Per the owner’s manual, we recommend that the unit be started at least once every 30 days and be allowed to run at least 30 minutes; we recommend applying a load during the monthly run time to exercise both the engine and the alternator. During the time between monthly uses, fuel can be left in the tank with use of a fuel stabilizer, but the carburetor should still be run dry every time the unit is stopped. If the unit cannot be run monthly, and will be stored for 30 days or longer, the carburetor should be run dry, and the fuel tank be emptied. This will help to prevent gum deposits from forming in essential fuel system parts. Further instructions on proper storage will be located in the owner’s manual under Long Term Storage. To locate a copy of the owner’s manual online, search the model or serial number for the unit here: http://www.generac.com/Service/Manu....
answered 3 years, 4 months ago
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GeneracPowerSystems01
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Question

Can I run a 220v 3-phase motor with the GP 5500 generator?

asked 3 years, 5 months ago
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Mark
on GP5500
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answer 1
No the 220 volts are single phase. Generac does not make a portable 3-phase generator. You might check with the motor mfg. and see if it can be wired for single phase, some motors have that capability.
State: MA - Massachusetts
Age: 45-54
This purchase was for: Other
answered 3 years, 4 months ago
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NortheastTractor
Norfolk
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Question

Can't pull cord after storage?

State: MD - Maryland
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 5 months ago
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Tom
Lusby
on GP5500
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answer 1
If your GP5500 portable generator recoil start will not release we recommend contacting a local certified servicing technician. To locate a certified servicing technician, search your postal code here: http://www.generac.com/Service/Deal....
answered 3 years, 4 months ago
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GeneracPowerSystems01
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Question

checking oil

does the dip stick have to be screwed all the way in to check oil?
State: NJ - New Jersey
Age: Over 65
This purchase was for: Home Backup Power
asked 3 years, 4 months ago
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pourboy
linwood
on GP5500
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answer 1
When checking oil with the dip stick, the dip stick should be cleaned, and then fully inserted and finger tightened to get an accurate reading.
answered 3 years, 4 months ago
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GeneracPowerSystems01
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Question

Will the 5000 run a miller 210 wire feed welder?

asked 3 years, 4 months ago
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Foxj93
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answer 1
The GP5500 portable generator can cover a wide range of household appliances and items, however the exact items it can cover will vary for each application. The GP5500 generator is rated for a continuous output of 5500 watts, with a rated amperage of 22.9 amps at 240 volts. This rating is when utilizing both the duplex style and the twist lock style receptacles. You will want to ensure that all of the items you intend to run will not exceed this rating.
answered 3 years, 3 months ago
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GeneracPowerSystems01
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Question

how many db. [noise]

State: ----- - ----
Age: 55-64
This purchase was for: Home Backup Power
asked 3 years, 3 months ago
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pito
san juan
on GP5500
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answer 1
Because there is no industry standard for testing sound levels on portable generators, we do not currently list a decibel rating for any of our portable generators.
answered 3 years, 3 months ago
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GeneracPowerSystems01
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Question

where can i buy a replacement compaciter & regulator

asked 3 years, 3 months ago
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catfish
on GP5500
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answer 1
Replacement parts, such as the capacitor or voltage regulator, can be purchased through your local certified dealer. To find a certified dealer in your area, search your postal code here: http://www.generac.com/Service/Deal....
answered 3 years, 3 months ago
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GeneracPowerSystems01
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Question

how to install the cotter pins

State: NJ - New Jersey
Age: 55-64
This purchase was for: Home Backup Power
asked 3 years, 3 months ago
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Mo
New Providence
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answer 1
The GP5500 owner’s manual includes assembly instructions under the Assembly section. Per the instructions, you will need to reference Figure 1 for proper installation. To locate a copy of the owner’s manual, search the model or serial number of the unit here: http://www.generac.com/Service/Manu....
answered 3 years, 3 months ago
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GeneracPowerSystems01
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