Per the unit's owner's manual, Generac's IX2000 portable inverter generator, model number 6719, should be placed on a firm, level surface when oil is being added. The oil level can be checked by removing the oil filler cap; the oil level should be at the bottom of the threads on the oil fill pipe. Do not overfill the unit with oil, as this can cause high oil pressure that can cause premature engine wear and damage. Please note that any issues incurred to a unit due to negligent service will not be covered under the product's warranty. If you do not have access to your product's documentation, it can be obtained online by using your product's model or serial number for searching purposes via the following link: http://www.generac.com/service-supp...
. Please contact us directly at 888-GENERAC (436-3722), with any other product-related comments, questions, or concerns.
answered 5 months, 3 weeks ago