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Most Recent Questions
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Is there a major difference between the 49 state (#5747) and the EPA/CSA (#5847)? I live in the US but have a EPA/CSA generator.
Recent Question:
what if it becomes necessary to run the generator in the rain
Recent Question:
Can I modify a battery tender with the generac charger plug to charge the battery in a XG7000E generator
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Is this XG10000E availible and approved for use in Canada?
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Do you sell an enclosure for this model?
Questions with Most Recent Answers
Question:
Is there a major difference between the 49 state (#5747) and the EPA/CSA (#5847)? I live in the US but have a EPA/CSA generator.
Question:
what if it becomes necessary to run the generator in the rain
Question:
Can I modify a battery tender with the generac charger plug to charge the battery in a XG7000E generator
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Is this XG10000E availible and approved for use in Canada?
Question:
Do you sell an enclosure for this model?

Customer questions and answers for
Generac Power Systems XG7000E

Customer questions and answers:
69 Questions
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71 Answers
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Customer questions and answers for Generac Power Systems XG7000E

Question

Can I modify a battery tender with the generac charger plug to charge the battery in a XG7000E generator

Would like to use the existing socket on the generator by splicing the charge plug on to the end of a battery tender:12V 0.75A model.
State: NJ - New Jersey
Age: 45-54
 
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asked 1 month, 2 weeks ago
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TL1
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answer 1
We as the manufacturer do not have any recommendations for modifying the method by which your unit’s battery is charged. Please note that any such modifications will void the product’s warranty. If you have any other product-related inquiries, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
answered 1 month, 2 weeks ago
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GeneracPowerSystems02
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Question

Do you sell an enclosure for this model?

State: PA - Pennsylvania
Age: 35-44
asked 2 months ago
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RM
Philadelphia
on XG7000E
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answer 1
The XG7000E, as well as any portable unit, is an outdoor use only item and will need to be 5 feet from any surface to ensure your safety as well to prevent the unit from overheating. Considering this, we do not manufacture an enclosure for our portable units.
However, if the unit is needed during times of snow or rain, it is ok to run as long as it is placed under a protective covering, such as a car port or other sort of structure that still offers shelter from the precipitation while providing proper ventilation and clearances. The generator should always be stored in a cool, dry place.
answered 1 month, 4 weeks ago
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GeneracPowerSystems02
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Question

The Specs does not produce a print out> Please give me overall dimentions and weight

To repeat:
1. Overall dimensions
2. Weight
3. fuel tank capacity
State: MD - Maryland
Age: Over 65
This purchase was for: Home Backup Power
asked 3 months, 2 weeks ago
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fdm
gaithersburg
on XG7000E
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answer 1
Generac’s XG7000E, model number 5798, measures 31.5 inches long, 25.5 inches wide, and 28 inches high. When the handle is extended for easy maneuvering, the extended length of the unit is 48.5 inches. Also, the unit weighs 250 lbs. in shipping, and 245 lbs. when unpackaged. Lastly, the unit features a fuel tank capacity of 9 gallons (34.07 L). This information, along with other product specifications can be found on the product’s spec sheet here: http://www.generac.com/Portables/XG....
answered 3 months, 2 weeks ago
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GeneracPowerSystems02
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Question

Generac Transfer Switch and Neutral Ground

Your answer below contradicts the Generac Transfer switch instructions:

"When used with a Generac brand manual transfer switch, Generac’s XG7000E portable generator does not require any modifications." [to the generator's bonded neutral ground.]
State: VA - Virginia
Age: 55-64
This purchase was for: Home Backup Power
asked 3 months, 2 weeks ago
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Chip
Woodbridge
on XG7000E
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Question

What is the cost of the XG7000E

asked 3 months, 3 weeks ago
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customer
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answer 1
To inquire about product pricing and availability, we would recommend contacting an independent authorized dealer in your local area. To locate an independent authorized dealer closest to you, please use your zip code for searching purposes here: http://www.generac.com/Service/Deal....
answered 3 months, 2 weeks ago
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GeneracPowerSystems02
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Question

Disable neutral bond with voiding Warranty

In the Generac transfer switch manual, it states "If you’re using a neutral bonded generator to power a house or building through a transfer switch, then determine if the neutral bond wire on the
generator can be disabled without voiding the warranty."

How can I disable the bond on my Generac XG7000E without voiding the warranty?

Alternately, may I simply not connect the ground at the inlet box?
State: VA - Virginia
Age: 55-64
This purchase was for: Home Backup Power
asked 3 months, 4 weeks ago
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Chip
Woodbridge
on XG7000E
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answer 1
When used with a Generac brand manual transfer switch, Generac’s XG7000E portable generator does not require any modifications. If you are experiencing issues with your unit and would like to have it properly serviced, we would recommend contacting an independent authorized service provider in your local area. To locate an independent authorized service provider closest to you, please use your zip code for searching purposes here: http://www.generac.com/Service/Deal....
answered 3 months, 2 weeks ago
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GeneracPowerSystems02
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Question

Bonded Grou7nd

I cannot find clear answers to the question of connecting an XG7000E with bonded ground to a home with floating ground. Will this trip GFCI circuits in my home? Does Generac offer a comparable generator with a floating ground?
State: VA - Virginia
Age: 55-64
This purchase was for: Home Backup Power
asked 3 months, 4 weeks ago
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Chip
Woodbridge
on XG7000E
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answer 1
When installed with a Generac brand manual transfer switch, Generac’s XG7000E portable generator, model number 5798, will not require a Switch Neutral Kit. Information on the Switch Neutral Kit can be found on the spec sheet for our manual transfer switches, which can be located by selecting the size transfer switch you have here: http://www.generac.com/Portables/Ma.... For unit’s that feature a floating neutral, we would recommend considering our iX
Series portable inverter generators (http://www.generac.com/Portables/iX...), our air-cooled automatic standby generators (http://www.generac.com/Residential/...), or larger GP Series portable generators (http://www.generac.com/Portables/GP...).
answered 3 months, 3 weeks ago
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GeneracPowerSystems02
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Question

Monthly Maintenance

My XG7000E manual recommends running the engine every month for 30 minutes. The Online video suggests 10 minutes every couple of months. Please clarify.
State: VA - Virginia
Age: 55-64
This purchase was for: Home Backup Power
asked 3 months, 4 weeks ago
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Chip
Woodbridge
on XG7000E
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answer 1
As the directions in your product’s owner’s manual provides instructions specific to your particular portable generator, we recommend following the directions addressed in your unit’s manual and running the engine every month for 30 minutes.
answered 3 months, 3 weeks ago
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GeneracPowerSystems02
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Question

how much oil is needed to fill the oil tank?

I just bought a xg7000e and need to fill it with oil.
It would make it so much easier if i knew roughly howw much oil it takes to fill it.
State: NH - New Hampshire
Age: 45-54
This purchase was for: Home Backup Power
asked 4 months, 1 week ago
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Lightnlar
Northfield
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answer 1
Per the product’s owner’s manual, Generac’s XG7000E portable generator, model number 57982, has an oil capacity of 1.5 quarts with the filter, and 1.2 quarts without the filter. To locate this product’s owner’s manual online, please use the unit’s model number here: http://www.generac.com/Service/Manu....
answered 4 months, 1 week ago
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GeneracPowerSystems02
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Question

How many cylinders are on this engine?

State: MI - Michigan
Age: 45-54
This purchase was for: Home Backup Power
asked 4 months, 2 weeks ago
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Michael
Brighton
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answer 1
Generac’s XG7000E portable generator, model number 5798, features Generac’s 407cc, two cylinder OHVI engine.
answered 4 months, 2 weeks ago
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GeneracPowerSystems02
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Question

why wont the 20 amp / 120 volt receptacles reset on my generac xg 10,000 e portable generator?

asked 6 months ago
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chooch
on XG7000E
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We would recommend ensuring that all of the items you intend to run will not exceed the 20 amp rating of the receptacle. The breakers are there to protect the generator from accidental overload. They are not designed to be continually utilized to alert an overload situation, as continually overloading the generator can cause damage. Any damage caused due to overloading the generator will void the factory warranty. In an event that the receptacles are not under load, and still will not reset, we would recommend contacting a local service provider for diagnosing purposes. To locate a service provider in your area, please visit http://www.generac.com/Service/Deal....
answered 6 months ago
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GeneracPowerSystems02
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Question

can i use a remote start wih this generator

State: NY - New York
Age: Over 65
This purchase was for: Home Backup Power
asked 8 months ago
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jb
oyster bay
on XG7000E
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answer 1
The portable generators do not have a remote start option, as it needs to be started at the control panel using the choke control and either the Start/Stop switch or the recoil pull start. If remote start is a function that is critical in your purchasing decision, we recommend considering our line of automatic standby generators, which will sense utility loss and turn themselves on in an outage. Please note that any modification to the portable unit will void the factory warranty.
answered 8 months ago
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GeneracPowerSystems01
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Question

just got the model 5798-2 XG7000E yesterday. can you clarify gas tank size? specs say 9 gallons while reviews say 7 and my contractor thought 6. thank

State: NY - New York
Age: 45-54
This purchase was for: Home Backup Power
asked 11 months ago
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sonya
westchester county
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answer 1
The XG7000E portable generator, model 5798-2, has a fuel capacity of 9 gallons (34.07 liters). The fuel capacity listed is the total interior volume for the fuel tank. Air space is required to allow for expansion of the gasoline during warmer temperatures, so the actual amount of gasoline in the tank may not reach a full 9 gallons (34.07 liters).
answered 11 months ago
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GeneracPowerSystems01
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Question

who is the manufacturer of your engines and generator heads

asked 1 year, 2 months ago
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joe
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answer 1
The XG7000E generators use a 407cc Generac brand engine manufactured at the Generac manufacturing facilities in the United States.
answered 1 year, 2 months ago
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GeneracPowerSystems01
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Question

Why are my digital clocks running fast?

Ever since the first use of my Generator I noticed that my clocks are running fast. For example 10-15 minutes fast after 3 hours of run time.
State: NY - New York
Age: 45-54
This purchase was for: Home Backup Power
asked 1 year, 2 months ago
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Dave
Home
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answer 1
Digital clocks typically operate by counting the hertz, or frequency, of utility power. Utility power is typically steady at 60 hertz. A portable generator is designed to run at approximately 60 hertz, but the actual output may fluctuate slightly due to factors such as load applied, and being properly maintained. If a generator is operating slightly higher at 61 or 62 hertz, it is still within the appropriate operating range, but digital clocks, such as the clock on a microwave, may reflect that increase in frequency by having the time speed up. Conversely, if the generator is operating lower than 60 hertz, such as at 59 or 58 hertz, you will notice the clocks will be slow; this will not damage clocks or appliances.
answered 1 year, 2 months ago
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GeneracPowerSystems01
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Question

Need a manual for the engine on the xg 7000e generator

Need a manual for the xg 7000 engine
asked 1 year, 2 months ago
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Hardwood
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answer 1
Information regarding the engine can be located in the owner’s manual for the generator; there is not a separate manual for only the engine. For our current model units, any available documentation would be located under the Owner Manual Search function on our website, http://www.generac.com/Service/Manu.... You will want to ensure you are utilizing the full model or serial number located on the unit for the best search results. The documents available may include the owner’s manual, wiring diagrams, and exploded views with parts listings. Documents titled “WD” are a wiring diagram, while documents titled “EV” are exploded views.
answered 1 year, 2 months ago
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GeneracPowerSystems01
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Question

Why is the unit weight of the XG7000E 10 lbs. more than the XG8000E?

The specification sheet for the XG7000E indicates that the unit weight is 245 pounds while the specification sheet for the larger XG8000E shows a unit weight of 235 pounds. Why does the XG7000E weigh 10 pounds more than the XG8000E?
State: CT - Connecticut
Age: 45-54
This purchase was for: Home Backup Power
asked 1 year, 3 months ago
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Rainer
Ridgefield
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answer 1
The XG7000E will have an assembled weight of 245lbs, with a shipping weight of 250 lbs. The XG8000E will have an assembled weight of 258 lbs. with a shipping weight of 263 lbs. We apologize that the spec sheet had an error, and that is being updated accordingly. We appreciate you bringing it to our attention.
answered 1 year, 2 months ago
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GeneracPowerSystems01
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Question

Voltage Regulation

Does the XG7000E have voltage regulation? If so, how does it function to protect my appliances, etc. Is there any additional external power conditioner or regulator I should consider for extra protection?

Gerry
asked 1 year, 4 months ago
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Gerry
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answer 1
The Generac portable units will utilize either a capacitor or an automatic voltage regulator. To visually determine whether the unit has a capacitor or an automatic voltage regulator, look inside the end of the alternator assembly. A capacitor will look similar to a soup can in the end of the alternator. If this capacitor is not there, that means the unit has an automatic voltage regulator. If you are unsure by visually inspecting the unit, we would recommend contacting a local certified service technician. To locate a certified service technician in your area, search your postal code here: http://www.generac.com/Service/Deal....
New appliances or sensitive electronics with electronic control boards, such a new refrigerator or freezer, can require total harmonic distortion to be below 5%; the total harmonic distortion for the XG Series portable units will be above 5%. If you are unsure of whether or not the items you intend to run are a sensitive item, we recommend to contact the manufacturer to determine any specifications or restrictions for use with a portable generator. If you are looking for a unit with a cleaner power output, we would recommend considering either our XP Series gasoline powered units or our Guardian Series automatic home standby generators. We as the manufacturer do not have any recommendations for power conditioners to achieve a cleaner power output with the XG Series units.
answered 1 year, 4 months ago
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GeneracPowerSystems01
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Question

XG7000, 6376, 6294

The XG7000E has GFCI circuit protection in the 120 VAC 20 GFCI receptacles and no GFCI protection in the 120/240 VAC 30A receptacle. When using the XG7000E with a Generac 6376 (aka Gentran 6294) transfer switch a Switched Neutral Kit is not required for use when only using the NEMA L14-30 120/240 VAC receptacle to link to the transfer switch. Home powering application: well pump, furnace, refrigerator / freezer and a couple of lights.

Plan to use the attached configuration for the power distribution plan.

Correct me if I am wrong.
State: NY - New York
Age: 55-64
This purchase was for: Home Backup Power
asked 1 year, 5 months ago
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Moose
Northeast
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answer 1
The XG7000E does not have full panel GFCI protection, and therefore would not require a switch neutral kit to properly connected the 30 amp twist lock receptacle to a Generac manual transfer switch.
answered 1 year, 4 months ago
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GeneracPowerSystems01
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Question

Does Generac have breakdown sheets with parts list and part numbers that can be download for ordering replacement parts for the XG7000E?

State: NJ - New Jersey
Age: 45-54
This purchase was for: Home Backup Power
asked 1 year, 5 months ago
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Steve
Clifton
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answer 1
Owner’s manuals, wiring diagrams, and exploded views with parts listings are available for this unit online by searching the unit’s model or serial number here: http://www.generac.com/Service/Manu....
answered 1 year, 4 months ago
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GeneracPowerSystems01
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