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Customer questions and answers for
Generac Power Systems XP8000E

Customer questions and answers:
129 Questions
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134 Answers
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Customer questions and answers for Generac Power Systems XP8000E

Question

Other XP8000E model?

Lowes sells an XP8000E that looks different than this one. It doesn't have the lifting ring and has fewer outlets. Is that a lower quality model made just for Lowes?
State: PA - Pennsylvania
Age: 35-44
asked 3 years, 1 month ago
Customer avatar
by
Sal L.
on XP8000E
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answer 1
There are two model years of the XP Series generators on the market today. The earlier model that is sold at Lowes includes some of the standard features of our latest XP model, such as a Generac OHVI engine, TruePower Technology, and 10 hours of run time at 50% load. However, it does not include a lifting eye, idle control, and one L5-30R outlet.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
+1point
1out of 1found this answer helpful.
Question

I'm looking for a heavy duty generator cover for the XP8000E

Huuricane Irene just came through my area, I've learned a life's lesson the hard way. Looking for a generator and generator accessories during an area wide emergency is not the way to do this. When my brother-in-law told me how comfortable he was using a smaller product of yours during this storm, I new I had to have one. I live outside of Richmond VA and drove 180 miles to Roanoke VA to find your product.

Of course I had to find an electrician to hook this to my breaker box. I didn't want extension cords running through my windows. I found a qualified electrician. He made all of the connections except for the four prong cable that runs from the generator to the junction box on the outside of my house. Hopefully after everything calms down, I will be able to find the cable.

What other accessories do you recommend? I don'i want to play the (Find Generator/Parts/Accessories Game) ever again during a weather emergency. I want to be able to make that phone call back to my Brother-in-law telling him how comfortable I am next time.

Feel free to use this however; you think it will support the marketing of your products.

Generac XP8000E FTW!!!
State: VA - Virginia
asked 3 years, 1 month ago
Customer avatar
by
strapharp
Chester VA
on XP8000E
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answer 1
We appreciate your feedback!

No, Generac does not currently sell portable generator covers. Generator covers, cord sets, maintenance kits and other accessories can be purchased from a Generac portable dealer or at a retailer of your choice. To locate a portable dealer, please use our Dealer Locator at: http://www.generac.com/Service/Deal...
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
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Question

Do you sell a cabinet (outside) that fits this generator?

State: VA - Virginia
Age: 45-54
asked 3 years, 1 month ago
Customer avatar
by
Chip
Dunnsville, VA
on XP8000E
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answer 1
No, we do not make a housing for a portable generator. Running a portable generator indoors or in partially enclosed spaces CAN KILL YOU IN MINUTES. Exhaust contains carbon monoxide, a deadly poison gas you cannot see or smell.

For more safety tips on using portable generators, please visit:
http://www.generac.com/Portables/Po...
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
+1point
1out of 1found this answer helpful.
Question

Why do you have to stop charging the battery after 48 Hours?

Do you sell an optional battery maintainer? If not, why not?This generator will be utilized for home emergency power outages.
State: CT - Connecticut
Age: Over 65
asked 3 years, 1 month ago
Customer avatar
by
Gwatt
on XP8000E
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answer 1
We do not sell an optional battery maintainer. The battery can be charged two ways:
1) plugging into the wall with the wall charger
2) plugging directly into the control panel while the generator is running.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
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Question

Is there a low-tone muffler available?

I am a victim of Hurricane Irene and the XP8000E which I purchased 2 years ago for just this sort of event is going strong as I enter into day 4 with no end in sight to the power outage. If I had to find a complaint, it would be that it is a little loud - certainly something I can live with given the alternatives!! Is there a suggestion for a low tone muffler? Thanks!
State: MA - Massachusetts
Age: 35-44
asked 3 years, 1 month ago
Customer avatar
by
Al
Attleboro
on XP8000E
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answer 1
The XP Series already features a low-tone muffler. We do not offer any accessories to minimize the sound output.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
-1point
0out of 1found this answer helpful.
Question

Can you tell me the difference between model #0061110 and model #5747 both models are sold by lowes

State: NJ - New Jersey
Age: 45-54
asked 3 years, 1 month ago
Customer avatar
by
chas
on XP8000E
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answer 1
The only difference is that model #0061110 includes a 20 ft. 30 amp heavy-duty cord.
State: WI - Wisconsin
 
Products related to my answer
XG8000E Portable,49-State
 
 
 
 
 
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
+1point
1out of 1found this answer helpful.
Question

what is the difference between the xp8000e that lowes sells and xp8000e on this site

State: NJ - New Jersey
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 1 month ago
Customer avatar
by
chas
on XP8000E
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answer 1
There are two model years of the XP Series generators on the market today. The earlier model that is sold at Lowes includes some of the standard features of our latest XP model, such as a Generac OHVI engine, TruePower Technology, and 10 hours of run time at 50% load. However, it does not include a lifting eye, idle control, and one L5-30R outlet.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
+2points
2out of 2found this answer helpful.
Question

Can I use a transfer switch with the Generac XP series Generators?

In a product review I read, it was noted that I can NOT use a transfer switch with the XP series generators. Is this true? If so, please explain.
State: ID - Idaho
Age: 45-54
asked 3 years, 1 month ago
Customer avatar
by
John Dodge
on XP8000E
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answer 1
Generac does not currently make a manual transfer switch for this application. However, there are switches available that can be used with the XP Series. In order to ensure proper sizing and connection to your electrical panel, we recommend contacting an electrical contractor for further guidance.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
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Question

which automatic transfer switch can I pair for a 10 to 12 circuit switch with this XP8000E unit?

State: NY - New York
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 1 month ago
Customer avatar
by
handy ronnie
long island
on XP8000E
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Answers
answer 1
Generac does not currently make a manual transfer switch for this application. However, there are switches available that can be used with the XP8000E. In order to ensure proper sizing and connection to your electrical panel, we recommend contacting an electrical contractor for further guidance.
State: WI - Wisconsin
answered 3 years, 1 month ago
Customer avatar
by
Generac
Waukesha
-2points
0out of 2found this answer helpful.
Question

idle control

I purchased an XP8000E w/ 12,000 Watt surge. After quickly perusing the manual I didn't see anything about an idle control feature. Is this automatic and if so how does it work?
State: NY - New York
Age: Over 65
This purchase was for: Other
asked 3 years, 1 month ago
Customer avatar
by
Polunki
Albany
on XP8000E
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Answers
answer 1
The idle control is automatic. It causes the idle to drop down when there is no electrical load and increase when there is a load. This is described on page 7 of your owner's manual, which is also available online at http://www.generac.com/genApps/Libr...
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
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Question

On the XP8000e The positive battery wire, I placed on the screw and put on the nut but there is space for the wire to move Is this right?

State: NY - New York
Age: 35-44
This purchase was for: Home Backup Power
asked 3 years, 1 month ago
Customer avatar
by
Anthonyf
Lindenhurst, NY
on XP8000E
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answer 1
When tightened the wire should not move. If it moves after being tightened, we recommend you consult a Generac servicing dealer. You can locate one near you at http://www.generac.com/Service/Deal...
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
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Question

Idle Control

I am considering the XP8000E for my home backup. Is the idle control suitable for a home backup with a deep well. If the generator has idled down because of little load and the well pump cuts in it would seem the demand is there before the current is available. Could this damage my pump? I have lost power twice in the last eight years due to hurricanes, once for ten days and eight days for the other and then you factor in ice storms and lightning so I use my generator quite often.
State: VA - Virginia
asked 3 years, 1 month ago
Customer avatar
by
hanovergray
Mechanicsville
on XP8000E
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answer 1
The XP8000E should have enough power to allow the unit to ramp up during the load demand depending upon the draw of the well pump. However, we recommend consulting a Generac dealer to be sure. They can evaluate your specific situation and make recommendations. To find a dealer near you, please visit http://www.generac.com/Service/Deal...
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
0points
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Question

Which model of EZ switch could I use to connect XP8000E?

State: MA - Massachusetts
Age: 35-44
asked 3 years, 1 month ago
Customer avatar
by
Kathy
Boston
on XP8000E
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answer 1
The EZ Switch is an automatic transfer switch intended for use only on our stationary home backup generators. If you want to connect the XP8000E directly to your home, you need to invest in a manual transfer switch. Generac does not currently sell manual transfer switches. However, we recommend you contact a Generac dealer near you (http://www.generac.com/Service/Deal...) and they might be able to provide you with a third-party manual transfer switch that will work.
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
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Question

Longest power cord

I currently operate my XP8000E with a 25ft. generator (mfr Rigid) cord that was provided by my electrician when he installed the unit. I would like to use a longer (40ft) cord to move the gen further from house, but don't know specs required. Could you advise if a 40 ft cord will result in reduced power and what other specs would be critical in purchasing a longer cord?
State: ME - Maine
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years, 1 month ago
Customer avatar
by
Doug B
Eliot
on XP8000E
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Answers
answer 1
At that distance, the cord would need to be at least a 10AWG for use with the XP8000E.
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
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Question

Idle Control Switch (Electronic or Manual)

From the photo, I see what appears to be an electrical switch for the Idle Control. Am I correct in that the idle control is Electronic (as with a circuit board), and not Manual (as with a governor)? I might be asking too much, but if it is electronic, can you explain how it works? I'm just trying to understand how the generator's load can regulate the engine speed.

~Thank You!
Age: 45-54
asked 3 years, 1 month ago
Customer avatar
by
Mike D.
on XP8000E
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answer 1
It is an electronic sensor that monitors the current draw of the generator. If it detects a load, it takes the engine up to governed speed. If it does not detect a load, it slows the engine down.
answered 3 years, 1 month ago
Customer avatar
by
GeneracPowerSystems
+1point
1out of 1found this answer helpful.
Question

Does the XP8000E or any portable come with an outdoor cover?

State: NY - New York
Age: 25-34
This purchase was for: Home Backup Power
asked 3 years ago
Customer avatar
by
WELLC
on XP8000E
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Answers
answer 1
No they do not, and Generac does not currently sell outdoor covers for our generators. However, we recommend talking to a Generac dealer, as they might have a third-party option that will work for you. To find one near you, please visit http://www.generac.com/Service/Deal...
answered 3 years ago
Customer avatar
by
GeneracPowerSystems
0points
0out of 0found this answer helpful.
Question

Where can I download the wiring diagram for the XP8000e model 5606?

State: CT - Connecticut
Age: 25-34
This purchase was for: Home Backup Power
asked 3 years ago
Customer avatar
by
Andrew
on XP8000E
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answer 1
The wiring diagram can be downloaded at http://goo.gl/YIhMB
answered 3 years ago
Customer avatar
by
GeneracPowerSystems
0points
0out of 0found this answer helpful.
Question

Can you provide a link to download the wiring diagram for the XP8000E, current model #5931?

State: IL - Illinois
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years ago
Customer avatar
by
Mike D.
on XP8000E
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answer 1
The wiring diagram can be downloaded at http://goo.gl/nS4bl
answered 3 years ago
Customer avatar
by
GeneracPowerSystems
0points
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Question

IDLE CONTROL: 2 Speeds Only, or Variable?

Am I correct in that the Generac generators (with the Idle Control switch) will run at only 1 of 2 speeds? SLOW when there is absolutely no load, and
MAXIMUM when there is a little -to- maximum load on the generator.

To clarify, am I correct in that the generator's speed will not vary PROPORTIONATELY with the load on it?
State: IL - Illinois
Age: 45-54
This purchase was for: Home Backup Power
asked 3 years ago
Customer avatar
by
Mike D.
on XP8000E
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Answers
answer 1
You are correct. When a load is applied, the generator engine will run at full speed. When loads are removed, the engine will run at a slower speed to conserve fuel and reduce noise. The speed does not vary proportionately with the load applied.
answered 3 years ago
Customer avatar
by
GeneracPowerSystems
+1point
1out of 1found this answer helpful.
Question

Are the XP8000e still being sold to and by lowe's

State: CT - Connecticut
Age: Over 65
This purchase was for: Home Backup Power
asked 3 years ago
Customer avatar
by
fred
waterford
on XP8000E
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answer 1
The XP8000E has been replaced at Lowe's with the XG8000E--a generator of equal output that offers more consumer-friendly controls and features. It is an excellent choice for home backup power.
answered 3 years ago
Customer avatar
by
GeneracPowerSystems
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